Item Description
Terms & Policies unfortunately it’s time for the boring bit... The Teddy Bear Store will aim to dispatch all orders within 24hrs (Mon-Fri) to the delivery address provided by PayPal. Orders are not usually processed for shipment on weekends and holidays. Your item will be professionally & carefully packed. All orders placed before 12pm and have cleared payment are dispatched the very same day! If you need something fast like next day delivery, please contact us as we will always try our best to accommodate your needs. We only accept PayPal as a payment method. This will allow us to process your order in a timely fashion. Payment is expected within 5 days of auction close. If a problem arrises and you are unable to pay within that time frame, please contact us for payment arrangements. After winning an item at auction or completing a Buy It Now purchase, please check out following the eBay links as this will update our system with your address and payment details. your order will normally be posted within 24 hours after confirmation and verification of your payment information. Orders are not usually processed for shipment on weekends and holidays.
Should there be a problem... If you wish to return any item for any reason you can simply send it back to us within 14 days. Please contact us first for return address. Please ensure you include correspondence with the goods including the eBay order number, the reason for return and weather you require a refund or replacement. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are non-refundable. Return shipping charges are the responsibility of the customer. Please send a confirmation email
via the ‘Contact us’ option and include your details and requirements in
order for us to process your return promptly don’t forget we’re always happy to help no matter how small the problem... CONTACT US We’re really proud of our customer service team. Whether you need to know when something will be back in stock, or have a problem with an order you’ve placed, or simply want to clarify whether something is purply-pink or pinky-purple... we’re happy to help! If you have any questions at all, please contact us via the eBay contact system or alternatively email us at info@theteddybearplace.com We aim to respond to all messages within 12 hours of receipt.
About The Teddy Bear Store The Teddy Bear Store was formed in early 2009 as a home based business and is the result of several years of planning and experience. The mission is and always has been a simple one, to provide the highest level of service and value for money in the current e-commerce market place. Here at The Teddy Bear Store, our aim is to provide you with the best possible choice of high quality, current fun and affordable products. Be sure to visit our shop and grab yourself a bargain! At The Teddy Bear Store, we do not just sell bears, we sell joy.
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