Payments: We accept Paypal and Credit Cards. Please contact us if you need to set up another arrangement.
Shipping: We ship Monday through Friday unless it is a federal holiday. We do combine shipping. After you have made all your selections, request an invoice or send an email requesting us to combine the shipping. We ship through the US Post Office. Please contact us if you need other shipping arrangements.
Shipping Addresses: Please check your shipping addresses. We get about 15 packages returned a week due to the wrong addresses. If you pay with Paypal, we can only ship to the Paypal shipping address so please make sure it is correct prior to paying. If we receive a package back due to the wrong address you provided, we require addtional money to resend your package.
Shipping Times:
| |
US Domestic |
International + Hawaii + Alaska |
|
Express |
1-2 days |
Up to 5 Days* |
|
Priority |
2-5 days |
Up to 10 Days* |
|
First Class |
4-10 Days |
Up to 30 Days* |
*Can take longer if customs holds the package for longer.
Feedback: We leave positive feedback to you as soon as you pay.
Return Policy: We accept returns within 7 days except on tools. Please contact us to let us know you will be returning an item. All returns must include a copy of the packing slip and the reason for return.
Communication: Due to the volume of emails we receive, please allow 24 hours for an email response. For a quicker response, please call us during our office hours.
