Please send the payment for your item within 3 days of buying/winning the item. We only accept payment through Paypal.

Domestic:
We process and ship orders Monday through Friday. Once your payment has been received, please allow one day for processing. Our Standard Shipping method uses the US Postal Services First Class Mail; therefore it could take up to 14 days for your item to be delivered. Tracking information available for all domestic buyers is on the USPS.com

International:

• Import Duties, Taxes, And Charges Are Not Included In The Item Price Or Shipping Cost. These Charges Are The Buyer's Responsibility. Please Check With Your Country's Customs Office To Determine What These Additional Costs Will Be Before Buying.
• We take great care packaging every item to ensure quality satisfaction. We charge a shipping fee only to cover our costs of materials and labor. Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible. We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior
• Damages: We try to package all items with the best care. However, if you received an item that was broken during transit, please take a picture and send us a message. Insert the picture into the message thread and a representative will respond within 1-3 business days.
• Combined Shipping: Yes, we do provide combined shipping for multiple items.
• Please request an invoice BEFORE making a payment. If payment is made before requesting an invoice we DO NOT refund for combined shipping.
• When requesting an invoice, include the item name, size, and quantity along with your PAYPAL email address. An invoice will be sent along with the combined shipping fee.

• We are proud to offer 100% satisfaction guarantee within reason.
• We will accept returns within 14 days received item within reason. Please contact us first for authorization, so we can discuss means to an amicable solution.
• Refund will be made in the same method as it was received. If you paid by Paypal - you will get a Paypal refund.
• Additional minimal shipping fees will be charged for exchanges.
• Buyer will be responsible for their own shipping fee to return the package back to us. The buyer will be refunded only for the item; not the shipping cost.
• If the order qualified for free shipping, the shipping cost will be excluded from the refund.

We check ebay email frequently. If you do not receive a response to your question within 48 hours - it's possible we may not have gotten your email. At that point, we advise you to resend the email.

We warrantee and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item, please contact us and we'll be happy to help.

Gelacquer offers the newest spa and skin care products, the best nail accessories, and the top selling waxing and paraffin brand names all at guaranteed everyday low prices. Now with bi-monthly deals from manufacturers you can save even more on the items you might need the most.

Gelacquer is your number one source for the hottest deals on the eBay. Gelacquer is dedicated to providing our customers with world class customer service. We've made our customer care reps available 5 days a week, from 8:30 am to 5:00 pm (Pacific Time).

Gelacquer is committed to offering tremendous savings on nail care products and skin care equipment. We will continue to strive to make Gelacquer your first choice for the best products, offered at the guaranteed lowest prices, and the finest customer service.

Gelacquer purchases directly from manufacturers in HUGE quantities. This allows us to offer products to you at truly remarkable prices. In the past we operated strictly at the dealers and redistributors levels, but we've gone retail, bringing you the benefits and value traditionally available only to large volume commercial buyers.