We Buy, Consign, and Recycle Servers
ServerPartsFast is an independent distributor of servers and components located in Atlanta, Georgia. We buy servers and enterprise equipment that is surplus, off lease, or otherwise not needed. We purchase both new and old equipment. We recycle the older equipment and auction off any working components that retain value. We specialize in Dell and HP servers and offer economical and evironment-friendly recycling services. If you have excess equipment in bulk please contact us for more information.
Our Promise
We will conduct business with our customers, suppliers and employees in the easiest, most hassle-free way possible. Our goal is 100% satisfaction and a 5 Star rating. We leave positive feedback for all buyers, once you have paid for your item in full. If you are not satisfied with any part of your experience with us, please give us a chance to remedy the situation. We ask that you do not leave us negative/neutral feedback without communicating with us beforehand. Give us a chance to provide a solution and keep you as a happy customer.
Consignment
We are experienced eBay sellers and will be more than happy to consign your servers and networking equipment on eBay. Contact us if you are interested in this service.
We're also consumers!
Those of us at ServerPartsFast are also consumers. We understand you want your purchase as soon as possible. Keeping this in mind, we do our best to ship all orders within one business day.
We ship within the US only, but we also participate in Ebay's Global Shipping Program. If your country is on the list, chances are we can ship to you.
We offer emergency overnight shipping for most of our items, if you'd like this please give us a call at +1 (800) 778-2012 to arrange this. We have inventory beyond what is listed, feel free to ask about other parts.
Payment Methods
We accept the following payment methods:
- PayPal
- Credit Card
- Debit Card
If you have any questions or want to use another payment method, feel free to contact us.
Offers
For most of our items we allow you to submit offers to us. Please keep in mind these general rules of thumb when submitting an offer:
- Make sure your offer is within 10% of the current price - we price our items competitively and a majority of the time we offer the lowest price at the time we listed it.
- Do not try to use any special terms with an offer. We won't offer free shipping. Don't ask for it.
14-day Satisfaction Guarantee
All items we sell that aren't marked as "for parts or repair" offer a 14-day satisfaction guarantee from the date it was received. Our products are in guaranteed working(see exceptions) condition before leaving our warehouse. We do not guarantee any sort of manufacturer warranties if one exists.
Exceptions:
Any products marked as "for parts or repair" have no guarantees, and we do not accept returns for these items.
Refunds & Returns
Here at ServerPartsFast we understand the frustration of a product not functioning properly. If you receive a product like this, please contact us through Ebay and allow us to respond in as timely a manner as possible.
We have an excellent eBay rating and will always stand behind our products. All RMA items must be returned in their original condition and must include all items including the packaging. If the returned item has additional damage(dented, chipped, cracked, etc.) or is missing items, a fair estimated value will be returned.
We reserve the right to replace a dysfunctional item first. If we are unable to replace it a refund for your purchase will be issued.
A 20% restocking fee applies to returns due to customer errors or items returned that are tested and working appropriately. Returned shipments must include tracking on the shipment.
Feedback
We leave positive feedback as soon as we receive full payment for an order. If you have any questions, concerns, or complaints about products you have purchased from us or about the service we provided you, please notify us. Buyer satisfaction is important to us and we will do our best to ensure your buying experience is easy.
Per eBay policy, anything less than 5 stars on our DSR (Detailed Seller Rating) affects our standing with eBay negatively. If you feel we deserve less than 5 starts for anything, please contact us and allow us a chance to address your concern.
Here at ServerPartsFast we believe every issue can be resolved, all we ask of you is that you contact us and allow us to resolve it before leaving feedback.
While a feedback can be changed, once you leave negative, neutral, or low DSR feedback it cannot be changed in eBay's eyes and will affect our standing with eBay negatively for up to 1 year. Due to this, any customer that decides to leave negative, neutral, or low DSR feedback before contacting us to resolve the problem will be blocked from making future purchases from us.
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