Craftsdirect2u offers free 2nd class delivery within the United Kingdom on most fixed price listings.. We dispatch all items within 1 working day of purchase.
We use Royal Mail and Hermes Courier services.
Whilst we pride ourselves in providing a prestige service, delivery times can vary due to peak times that are out of our control. Royal Mail aim to deliver 2nd class post within 2-3 working days.
Delayed Post
In the event parcels do go over the stated due time because of events out of our control, we are committed to rectifying the situation in the minimum time required.
According to Royal Mail items will not be considered lost until 15 days after the dispatched date.
If item/s do not reach you within Royal Mail's 15 day time frame you will be offered a replacement or a refund. Please contact us via eBay messages with the item description and date of purchase.