All goods are picked, packed and posted as soon as possible. We know you want your item as soon as possible and we strive to offer a fast an efficient service. 

Most items are delivered within 48 hours and sometimes less than 24, but please do allow for 7 days until enquiring about an item if you have not received it as quickly as expected.If we do have a problem with anything you'll be contacted immediately.

You may return your unwanted item for up to 30 days,please make sure its unused and with all packaging it arrived in.

If you received a faulty, broken or wrong item please contact us on 01754 763303 or the eBay messaging system for any problem to be resolved quickly.

Please don't open a case against us unless told to do so. If you contact us saying an item has not arrived we may ask you to open an "Item not received" case in order to get problem sorted.

Please make sure the packing slip is returned with any item that you are returning for quickest turnaround. 

Our return address is:

Dereks Cycles Online
Unit 5, SSP Building
Heath Road,
Skegness, Lincs
PE25 3ST

01754 763303

Ebay messages (Answered daily except weekends)

Tel: 01754 76330 (Weekdays only)

Email: derekscycles@gmail.com