• We ship directly from California, USA
• Orders will ship on the same business day if placed before 8:00AM PST if your payment is cleared. Otherwise, it will be shipped on the next business day.
• Sales tax is required for all California orders unless provided with a resellers permit.
• All orders will be shipped directly to the address provided during checkout. We are not responsible for any incorrectly delivered items due to an incorrect address being inputted.
• International Buyers – Please be advised that any VAT, tax, or duties are subject to the purchaser. ExpertBattery will not be responsible for such. 

IMPORTANT DELIVERY INFORMATION:

• Upon checkout, eBay may provide an “Estimated Delivery Date”. Please note that  these dates are provided by eBay and not us (ExpertBattery). The dates  provided are merely estimates by eBay and may not be accurate. Delivery dates can only be determined by USPS and will depend on the type of delivery service  selected.

As stated under the estimated delivery dates information: “Estimated  delivery dates include seller's handling time, and will depend on shipping  service selected and receipt of cleared payment. Delivery times may vary,  especially during peak periods.”

If additional postage is due upon receipt of “Free Shipping” items, please reject the package and contact us. This excludes listings for international/domestic orders that require postage. It only applies to packages sent within the United States and surrounding territory where United States Postal Service delivers too.  

• We provide a 30 day money back guarantee on non-defective, undamaged products. Restocking fees and other fees may apply upon the condition of the returned  item. Shipping and handling fees are non-refundable.
• All returned products (Replacement or Refund) must obtain an RMA # (Return Merchandise  Authorization #) prior to returning Returns without an RMA # clearly written on the box or label will not be accepted. Return shipping is to be paid for by the buyer.
• To obtain an RMA #, please contact us through the eBay messaging system with  your eBay user ID,  eBay item ID #, and a brief description about your item  condition and/or service requested. We will work on resolving your particular case ASAP.
• The warranty does not cover damage caused by accident, abuse, neglect,  modification, alteration, misuse, repair, modification or physical damages.
• All NON-SELLER mistake's/ returns are subject to a minimum of 20% restocking fee and the buyer is responsible for all  return shipping expenses. (Example: purchasing the wrong item or cancelling after the item shipped.)

This product includes a 1-Year-Limited-Warranty. The warranty date begins once the item is purchased. The warranty follows: 

Between 0-2 months: If the item is DEFECTIVE, the item is eligible for a FULL refund/replacement.

Between 3-6 months: If the item is DEFECTIVE, the item is eligible for a replacement if the buyer pays for returned shipping

Between 7-9 months: If the item is DEFECTIVE, the item is eligible for a replacement if the buyer pays for returned shippment and reshipment.  

Between 10-12 months:  If the item is DEFECTIVE, the item is eligible for a prorrated refund if the buyer returns the defective item. 

Warranty will be provided to the original purchaser only unless a reseller's permit was presented at the time of purchase. Dropship orders void the warranty unless a reseller's permit was presented at the time of purchase. The warranty will not  renew once a replacement has been issuesd.

The warranty does not cover customer damage or neglect. 

Items that have been forwarded outside of the U.S will not be covered by our warranty