All returns must be postmarked no later than 14 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns.
Shipping and handling charges are not refundable. All returns must have authorization by us and are subject to a 20% re-stocking fee. This may be deducted from the billed amount and the remainder will be credited to the original credit card.
Return Shipping Instructions: Return via prepaid UPS or USPS mail. Insure shipment for full value of purchase. Use original packaging. We are not responsible for packages lost during return shipping.
Return or exchanges please enclose a copy of your packing list or E-mail Invoice along with detailed return or exchange instructions along with contact information..
Delivery Time: Allow 5-7 business days for delivery of items in the continental US. Allow additional time for shipments to Alaska, Hawaii and International Orders. All International Shipping will be sent Via USPS Priority Mail International. Most of our packages are shipped via USPS.
POINTVIEW KTM
9026 YOUNGSTOWN-SALEM RD
CANFIELD, OHIO 44406
330-533-9335
WWW.POINTVIEWCYCLE.COM