About Us

JNM Beauty Boutique was started to assist a conglomerate of distributors in their goals of moving from wholesales into online retail. JNM Beauty Boutique takes the best professional hair care products from distributors, and makes it available to regular customers at a affordable price. We are excited to deliver the best we have to offer, and thank you for your business.

Shipping Policies

Depending on size and weight, we use priority mail or first class mail with USPS. Shipping is free for orders in the United States. We ship to all regions of the United States, including Hawaii, Alaska, Guam, and Puerto Rico. All shipments are provided with tracking numbers for your convenience. Once your order has been processed and we have received payment, your item will be dispatched as soon as possible. Orders placed on Friday and during the weekends will be shipped on Monday, or the next business day. However, on some occasions, orders may take up to 2-3 business days to process and ship.

International Shipping Options

We offer international shipping via eBay global shipping option on all eligible products. We also offer international flat rate Priority Mail shipping via USPS to select regions. (N. and S. America, Europe, Asia, Canada, United Kingdom, China, Mexico, Germany, Japan, Brazil, France, Australia, Russian Federation).

Returns

After receiving the item, the buyer may start a return within 14 days. Refund will be given as money back or replacement (buyer’s choice). It is the customers responsibility to pay for shipping, and a restocking fee of 20% unless the order is damaged or erroneous.

Damaged items

Genuinely faulty goods will be replaced or refunded, however we must be notified of any faulty goods upon receipt of the item. If a product was damaged in transit we will replace it. We require a photo of the damaged item to be sent to us in order to send a replacement.

Erroneous orders

Erroneous goods will be replaced, however we must be notified of any errors upon receipt of the products. With your replacement we will send prepaid postage in order to retrieve the erroneous items.