Payment

- PayPal is the only method of payment at this time.

Shipping and handling

•         We ship within two business days of payment, usually sooner. 

•          Standard FREE shipping takes between 3-5 business days 

•          We use a selection of shipping services such as UPS, FedEx, USPS etc.

•          Expedited shipping takes between 2-3 business days 

•          Overnight shipping takes between 1-2 business days (Ships within 12 hours of payment)

•          We do not accept P.O. BOXES -PLEASE PROVIDE A PHYSICAL ADDRESS

Return policy

- Returns are accepted within 14 days from receiving date in the original packaging.

- Buyer pays for the shipping.

We want you to be completely satisfied with your purchase on our eBay listings. We offer 14 day return policy. If you decide within 14 days from the date you order from us, you can return the item to us. All items returned to us as a change of mind or unwanted items must be original factory sealed to receive a full refund. Actual return shipping charge are not refundable despite of free shipping offered. You also have to agree with eBay's request for mutual cancellation of the transaction to avoid unpaid strike due to the refund. Open items cannot be returned unless defective. All returns must be reviewed by us and issued with a RMA number before you ship, never send a return without consulting us as the returned address is different from the source address. 

Please keep in mind that communication is the key to solving any problems that may arise during the transaction, please do not hesitate to contact us by email so that together we can complete the transaction as smoothly and as flawlessly as possible.

Feedback and DSRs

We depend on our eBay reputation and customer satisfaction to succeed. Therefore, Your feedback and DSRs are extremely important to us as better DSR scores affect our search placement on eBay.

As long as you are happy with your purchase, please leave a positive feedback for us. 

We will always leave a positive feedback for you in return.

If you have any problem with your purchase, please do not leave a negative feedback.

We guarantee that your issue will be solved quickly and positively.

- We accept returns within 30 days from the date we received the purchase.

- Please contact us for a Return Merchandise Authorization (RMA) number

- We advise you to use a reputable carrier service when returning your goods. Please pack all returns appropriately.

PayPal is our preferred method of payments it's the quickest, easiest and most secure way to pay for your goods or services online. PayPal offers buyer and seller protection should there be a problem.

If you do not have a PayPal account, to get started and buy your first item with us is very easy. Simply click on the 'Buy It Now' button and follow the eBay checkout steps. Select PayPal as the payment method you then will be given the chance to enter your card details in to PayPal's secure checkout in order to pay for your order. Once the payment has been made, you will then be given the opportunity to make your own PayPal account to make paying for your items in the future very easy.

Should there be a problem with payment please do let us know.

Customer satisfaction is very important to us. If you have any problem with your order,please contact us and we will do our best to make you satisfied, please do not leave a negative feedback before we resolve your problem.
We guarantee that your issue will be solved quickly.

As long as you are happy with your purchase of Nite Ize Clip Hardshell XL Case for Smartphones - Retail Packaging - Black, please leave us a positive feedback.
Your feedback is very important to us it affects our search placement on eBay. We will leave a positive feedback for you in return automatically once we receive your feedback.

If you have any queries, please contact us via ebay. We usually respond within 24 hours on weekdays.