PAYMENT
I encourage all my buyers to use Paypal as their preferred method of payment. Your details are kept safe, fund transfer is instant and you get extra protection should there be a problem with your purchase. Can only accept Paypal for International/EU buyers.
Prompt payment is always appreciated.
SHIPPING
Postage to be paid by the successful bidder. There are several options available so you can choose the one that best meets your requirements.
I try to dispatch items within 2 working days after payment is received. If you want an item urgently I would suggest upgrading to Recorded Deilvery and messaging me at the time of purchase. I will do my best to get your item out to you as soon as possible.
TERMS OF SALE
Your purchase is covered by distance selling regulations. What this means for you as a buyer is that you can cancel your purchase up to 14 days after receipt of the item. All I ask is that the item is returned in the condition it was sold in original wrappings. Unless the item is faulty or misrepresented the buyer must cover the return postage.
The Royal Mail and Couriers do try to deliver all mail within the specified time-frame. However items DO get lost/delayed/damaged in transit. I will always work quickly to locate lost items and send out replacements. This sometimes takes a few days to allow all the relavent checks to take place. If your item arrives damaged it is important that ALL packaging and the item are retained as without this (or pictures) the Royal Mail will not consider a claim.
I try to list as accurately as possible and point out any flaws or faults in the item. I do not sell anything I would not be happy to buy myself. I sell only authentic products sourced from trusted sellers.
If you are unhappy with any aspect of your purchase please contact me in the first instance as I will work with you to make sure your shopping experiance is a happy one.
ABOUT US
I have been selling cosmetics on eBay for many years and have a feedback profile which I hope reflects my commitment to customer-focused service. I am committed to selling authentic mid to high-end cosmetics & skincare saving on the RRP. My prices are set by looking at completed listings and seeing at what price other similar items have sold for. For you the customer this means you can buy the item without waiting for an auction to run knowing you are paying a fair price.
CONTACT US
Please get in touch through the ebay messaging facility. Emails are sometimes treated as spam by my email filters and I may not be able to give your enquiry immediate attention.