Purchasing from us Supports Local Musicians.
BUY WITH CONFIDENCE..WE ARE A HIGH RATED EBAY SELLER. THANK YOU EVERYONE!
ABOUT US--Echo-Tone Music is an experienced, independent retail music store run by musicians like you. We are an actual brick and mortar walk in music shop that also has an e-commerce website, echo tone music dot net.. We have been in business for 12 years now located at 42 Spencerport Rd, Rochester NY. We are an authorized dealer of the products we sell. We strive to make the customer happy and do our best at describing every item we put up on line. A smile on your face is music to our ears.
Shipping: Everything we ship is well packed and shipped with USPS or Fed Ex carriers. Most items are shipped same day or next day except items ending on Friday, Sat and Sun. Those items will ship Monday. We except VISA, MASTERCARD, DISCOVER, AMEX OR PAYPAL. We also accept any USA based credit card over the phone if you are concerned with placing your credit card on line. Safe and secure is our motto. We want to process and ship your item as quickly as possible and offer you the best service possible.
Returns: Returns or exchanges must arrive back to us within 14 days of arrival of the product at your home. Used item's are sold as is. New items must be returned in unused condition to get a full refund. If it shows signs of wear or the packaging is ruined a restocking fee may apply. The buyer is required to pay for the return shipping cost of the Item. listing fees, shipping fees and sometimes restocking fees will apply and will be deducted from your refund. Please, if you have any issues, don't hesitate to contact us and speak to us directly Monday - Friday 11pm - 8pm Eastern time at 585 454 2160.. Or send us an email directly from our site echotonemusic dot net We are hard at work to make sure you're happy with the products and service you're getting. Enjoy your new purchase!