Payment Policy

• Only PayPal is Accepted
• Immediate Payment is required after the Winning Bid
• Item will be shipped immediately on the same or next business day of receiving full payment
• Paypal payment: We only ship to CONFIRMED ADDRESS in Paypal.(Prevent Fraud)
• If need to ship by alternate address please make sure your alternate address is confirmed in Paypal.
• If shipping address is in California, a 9.00% sales tax will apply.
• Wholesales or Reseller are welcome!
  

Shipping Policy

• Shipping within the 48 Contiguous United States ONLY
• No International Shipping
• Paypal Confirmed Addresses Only
• Items Will be Shipped by USPS or UPS Ground on the Same or Next Business day of receiving full payment.
• Tracking Number will be updated on eBay & Paypal transaction.
• We ONLY sell & ship within USA, if you checkout the package ship to US address, and re-export the package out of the country, you will need to take the full responsibility of the risk for package damage or defective item. And you will need to pay for International return shipping fees. We need the item back in order to issue refund/replacement.
• Please check your eBay Orer or Paypal before email for tracking# request.
• We DO NOT ship International order (due to many international package shipped lost and no insurance claim).
• Yes, We ship to PR, Guam, Saipan, APO, FPO, DPO with USPS rate.
  

Returns Policy

A. Warranty

• Warranty coverage does NOT included the cosmetic damage of the product.
• If products with direct manufacturer warranty, please contact manufacturer directly.
•  Please refer to the product description page for warranty coverage period.
• Product has a 1 Year Limited Warranty from our company
• White Label/Generic products' warranty is covered by our company.

B. Defective Item

• Please contact us if item is defective or failed for RMA Exchange / Refund
• If White Label/Generic Products, Contact us for tech support or defective exchange
• Contact us by eBay Message to submit and request RMA number.
• Return item must be received within 14 days after RMA Number is issued.
• Return item must be attached with original invoice and original retail box, also write down RMA number on the carton box.
• Package will be rejected if without RMA #
• Defective item will be replace with a new item

C. Return Item

• If you have re-exported the package out of the country, you will need to pay for International return shipping fees to return the pacakage to us. We need the item back in order to issue refund/replacement.
• Contact us by eBay Message to submit and request RMA #.
• Items returned without RMA number will NOT be accepted or processed.

Terms

• Please make sure your Paypal account is active, and payment without problem.
• Do not bid/checkout if you not intend to purchase or when you not sure about the product specification.
• Please understand we have limited control once the package leave our warehouse, We will help to claim for damaged package during the shipment. But we are NOT responsible for any package that lost in your front door or tracking# has proved "DELIVERED". 
• We suggest you to check your Paypal for updated tracking # and keep track the package arrival date to avoid stolen or missing package.
• Check with your neighbor if you didn't receive the package if the status shows DELIVERED, in many cases, it might delivered to your next door.
  

Guarantee

100% Satisfaction Guarantee! If not, please contact us by eBay message, we will resolve your problem right away!

About Us

DBSKY INC has the resources to get you what you need, when you need it - along with the culture of customer care that will make it an enjoyable, hassle-free experience. We guarantee it!

DBSKY was established to serve the needs of computer users, we are serving with best quality of services and lowest price on computer products. DBSKY is a direct-to-consumer e-Commerce site specializing in providing computer-related excess inventory, manufacturer-closeouts, high-demand and unusual computer components and peripherals at highly-discounted prices to you! But our success has been built on a simple principle: take care of every customer like they were a member of our family. Our call center staffs always trained to answer your questions, make recommendations and deliver best solutions for your computers need.

Just because we offer the always lowest prices doesn't mean we skimp on service. In fact, it is because we take care of our customers and you continue to support us with your business, that we're able to use our buying power to get you the best deals. And we intend to continue serving you every day!