RETURN POLICY:
Returns are only accepted if an item is misrepresented in the auction title, description, or images.
AUTHENTICATION POLICY:
Off The Wall Collectibles sells only items that have been properly authenticated by a legitimate 3rd party authenticating service or certified by the original source of the product such as a Topps certified autographed baseball card or Patriots Alumni autograph. In our eyes there are two authentication services, James Spence Authentication and PSA/DNA that are the ultimate authority on the authentication of an item. If one of our items comes with either of these authentications we will not provide a refund on an item that fails any other authentication service. If an item we sell does not have a JSA or PSA/DNA authentication and subsequently fails authentication with one of these two services we will provide a 100% refund (minus authentication fees) upon receipt of the item and proof of failure. This offer is good for one year after the end of the auction date.
GRADING POLICY:
Off The Wall Collectibles sells only PSA graded cards and does not guarantee cross over to another grading service. Ungraded cards are described to the best of our abilities, but does notguarantee a certain grade outcome. We will provide 100% return (minus authentication fees) for a rejection due to authenticity of a card upon return of the item and proof of rejection.
Off The Wall Collectibles sells only CGC graded comics and does not guarantee cross over to another grading service. Ungraded comics are described to the best of our abilities, but does not guarantee a certain grade outcome. We will provide 100% return (minus authentication fees) for a rejection due to authenticity of a comic upon return of the item and proof of rejection.
Off The Wall Collectibles sells only AFA graded action figures and does not guarantee cross over to another grading service. Ungraded action figures are described to the best of our abilities, but does not guarantee a certain grade outcome. We will provide 100% return (minus authentication fees) for a rejection due to authenticity of an action figure upon return of the item and proof of rejection.
Off The Wall Collectibles sells only VGA graded video games and does not guarantee cross over to another grading service. Ungraded games are described to the best of our abilities, but does not guarantee a certain grade outcome. We will provide 100% return (minus authentication fees) for a rejection due to authenticity of a video game upon return of the item and proof of rejection.
Payment is due within 2 days of the auction's end.