General Features:
Terms and Conditions:
· All our Products have 14-days Return Policy starting from the date of purchase. Must request an RMA# (Return Merchandise Authorization) via Ebay Email.
· All returned merchandise are to be tested and inspected according to reasons/ claims why it is being returned before any decisions will be made.
· All returned merchandise must be in original factory carton, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all other accessories (i.e. screws, bass knobs, plastic coverings, protective films, etc.) Failure to meet any of these requirements will result in a higher restocking fee or denial of return request.
· All DOA (Dead on Arrival)/ Defective items must be reported within 48 hours after receiving the item via Ebay email .
· Our items are FREE SHIPPING when sending the item back to us you will be refunded less 10% for the shipping cost and purchase price of the product.
· Any Questions please email us.
· There is a additional $15.00 for shipping to AK, HI, PR, VI, and PO Box Addresses too.
REFUNDS, EXCHANGE, AND REPLACEMENTS:
· Applicable only for items purchased within 14-days.
· IMPORTANTLY, DEFECTIVE OR NON DEFECTIVE All Items should be returned in a good/ well-packed condition. Failure to comply with our Terms and Conditions may lead to UNAPPROVED RETURNS.
· All UNACCEPTABLE RETURNS are subject to 20% restocking fee and UNAPPROVED RETURNS are subject to NO REFUND, EXCHANGE, REPLACEMENT, and OR REPAIR.
Reasons for unapproved returns:
· Physical damage: Item is scratched, torn, wet, burned, blown, signs of misuse, and faulty installation DEFECTIVE or non DEFECTIVE
Reasons for unacceptable returns:
· Factory sealed items: If it’s opened and tampered except for certain items
Payment Information:
· We Accept Paypal Payment and other Credit card (Visa, Master Card & Amex)
· Local Pick up are Welcome (But Make sure you check out in Ebay first)
· Any item shipping to Florida will be charged 6% sales tax