PRODUCT INFORMATION

PAYMENT

1. PayPal is Recommended
2. Bank transfer ( internet banking) Commonwealth Bank
   A/C Name: TDRMOTO PTY LTD
   BSB: 06 3779
   A/C NUMBER: 10208273
3. CREDIT CARD by ring us during business hours

SHIPMENT

1. All orders will be shipped within 1 business days once we have all requested details & cleared payment.
2. For large and bulky items, PO BOX, Parcel Locker or Post office related address are not accepted, residential address will be required.
3. We will use Australia Post, Fastway and other courier services. If buyer has a preferred service, please leave a message after payment. If no message received, freight carriers will be selected according to buyer’s location.
4. If buyer is unavailable at the time of delivery, a calling card will be left. Please reply to the calling card in time to avoid returns. Re-delivery fee will be charged for items that need re-delivery.
5. We deliver Australia wide. However, for large and bulky items although it is free shipping listed, surcharge may still apply for remote and rural areas. Please read the description before purchase.

RETURN POLICIES

1. All items if returned must be accompanied with buyer’s name and return reasons. Items returned without detailed information will be delayed in processing or be ignored.
2. If buyer had a wrong purchase or changed their mind please contact us within 30 days after the original transaction date. Products must be returned at buyer's cost in 100% complete condition, including all components, original boxes, manuals, and other accessories provided by the manufacturer. Refund, minors the original shipping cost, will be issued after returned item received. For free shipping items the original shipping cost will also be deducted from the purchase amount.
3. If item was received defective or was sent wrong, please contact us with photo evidence within 14 days of item received. The defective/wrong item may need to be returned to us and the replacement will be sent at our cost.
4. If refund/exchange is required for transactions more than 45 days, a 10% restocking fee will apply. Buyers are responsible for paying the return shipping.

ABOUT US

We are an Australian Registered Company that distribute to resellers and sell products directly to consumer by cutting the mark-up cost of middle parties thus we are able to pass on the incredible savings. We believe with our professionalism and enthusiasm we can provide our customers with the best service and products. We have listened, strife to improve and change with the trend. With your support, we have become one of the biggest Australia China bike importers. We hope with your continuous support, we will continue to grow and expand. Thank you!