Welcome to J & J Trading. New Hornby R618 Isolating Track Straight Length 168MM ~ OO Gauge. The track has stainless steel fishplates and nickel silver rails. |
J & J Trading wants to provide an efficient and value for money service. Sometimes problems can occur, please give us the chance to sort it out before leaving feedback. Feedback is very important to us, we always give positive feedback when we know the customer is happy with the transaction. Payment We accept payment via PayPal, Cheque, Postal Order (Postal Order should be uncrossed) or Banker's Draft. Payment via PayPal should be made within 24 hours of purchase. Payment via the other methods should be received within 5 working days of receipt of the invoice. Please also mark your purchase as payment sent, so that we know payment is on it's way. Dispatch We aim to dispatch orders within 3 working days once payment has been received/cleared. Please note that weekends and bank holidays are none working days. Returns Unwanted or Unsuitable Items If you are unhappy with a product you have purchased from us, you may return the product within 14 days of delivery for a refund. All products must be returned in their original packaging and in a re-saleable condition (with any seals or wrapping unbroken). You are responsible for the cost of returning unwanted items to us. Defective Items In the unlikely event that you receive an item, which proves to be faulty we are happy to help. However, we do ask that you contact us as soon as possible. We will then advise you on the best way to return the item. A replacement item or full refund will only be considered once the item has been returned, if the item is not returned a replacement or refund will not be issued. Item Received in Error If you receive an item that you did not order, please contact us as soon as possible. How to return an item Please contact me via 'contact buyer' or open a returns case to gain authorisation for the return and the returns details. |