1. Return & Exchange Policy 14 Day | No Risk | 100% Satisfaction Guarantee
We have an easy return/exchange process! If you are not totally satisfied with the item( including dislike, not the right size etc.).
You may return this item for a full refund (excluding shipping charges).
2. Return & Exchange Requirements Item must be returned (means applied and started to return) within 14 days of accepting the delivery. NO Refund : Over 14 Days still not returned.
Product must be unworn and only tried on for fit and sizing. NO Refund : Tags not attached , Worn, Perfumed or Altered garments.
Not satisfied with the style, color, or it does not fit. NO Refund:Custom-made Petite or Plus Size and made to your specification.
It is buyers’responsibility to pay the return or exchange postage.
3. Instructions Complete the return form located at the bottom of the packaging slip found in your purchase or download and complete the return form located here. Download Return/Exchange Form (PDF) Follow the instructions on the form Include the completed form and purchase receipt in the returned parcel.
Once we have processed your Return/Exchange form, you will receive an email confirmation to verify your request. After your item has been received, we will send out your exchange or issue your credit within 7 business days.
4. Notice Concerning Refunds Once your return has been received, we will expeditiously send a refund request to your Paypal account and you will receive the refund within 2-3 business days.
5. Notice Concerning Exchanges Our customer service will contact you upon receipt of your return within 24 hours. Please be responsible for the return shipping of your item(s). We will ship your desired exchange at no additional cost. If you would like to exchange for an entirely different style of item, the best way to do is to return your original item and purchase the new one. |