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PAYMENT POLICY We accept payments through PayPal on all products we list on eBay. We collect sales tax on orders shipping to California and Texas.
If you have any questions or concerns about our payment policy, please contact us and we will address them immediately. | |||||||||||||||||||||||||||||
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| SHIPPING POLICY We ship products within the 48 Contiguous States by UPS, FedEx or USPS - depending on the type and size of the product. We do not ship products to Alaska, Hawaii, Puerto Rico or PO boxes at this time. If you live in these locations, contact us and we can offer suggestions on how to get product(s) to you. We collect tax in Texas and California. We ship products Monday through Friday. Orders usually ship out the same day if they are received before 1pm CDT. Orders received after that cutoff will ship out the following day. Orders that are placed after 5PM on Friday and Saturday and Sunday will be shipped out the following Monday. Delivery will take between 2-5 days (depending on your location). Once an order is shipped, you will receive an e-mail confirmation which includes the tracking number. Sometimes these e-mails get caught in spam filters, so contact us if you have any questions or concerns and we will work to address them immediately. If your package is lost or damaged, let us know immediately and we will work to help resolve this issue on your behalf with the carrier used for your shipment. | |||||||||||||||||||||||||||||
RETURNS POLICY You can return your item to us for any reason within the warranty period for that item. Please contact us to obtain a Return Authorization Number (RMA), and make sure that number is clearly printed on the package you are returning. If the item is defective, you can request a replacement (if available) or a refund. For any non-defective New or Manufacturer Refurbished items that have been opened, a 15% re-stocking fee will be charged as we can no longer sell these items as New/Mfg. Refurbished. Returns must be received within 7 days of the date the RMA number is issued. Please allow 48 hours for the return to be processed and a replacement to be sent out and/or a credit applied to your PayPal account. Please contact us with any warranty questions and/or requests and we will work to resolve them immediately.Give us the chance to fix an issue before contacting eBay or leaving negative feedback. Problems do arise from time to time, but we pride ourselves on our ability to satisfy our customers even in these occasional situations. | |||||||||||||||||||||||||||||
| GUARANTEE POLICY Most of our products carry a 30 or 60 Day Warranty. If the product you purchased from us becomes defective within the specified warranty period, we will replace it or offer you a refund. Some products might carry a direct Mfg. warranty, but we do not make any claim to what a Manufacturer will cover under that warranty. You as the consumer will need to contact the manufacturer directly to discuss any warranty issues/claims. Please visit our "Terms & Conditions" section on our website for full details. | |||||||||||||||||||||||||||||
ABOUT US Freeland
Digital (formerly Freeland Computer) is an internet-based I.T.
Technology Provider that offers a wide range of new, refurbished
and previously owned brand name electronics and accessories. MISSION STATEMENT : To
provide quality I.T. equipment that is value-priced, while
differentiating ourselves through reliable and hassle-free customer
service and support. With so many choices, why choose us?
To view our customer reviews, please click on the following links:   | |||||||||||||||||||||||||||||
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