Payment methods: PayPal only, except for orders to be picked up. Please remit payment immediately upon receiving your invoice - usually within 1 day of placing your order. If you order more than 1 item, do not pay for items individually - I will invoice you for the total amount with any applicable combined shipping rate. Orders outstanding for more than 7 days will generate a payment reminder and will be cancelled with the remedies provided through Ebay policies after 30 days. Please order in good faith.
Shipping Policy: I will ship your order within 1-3 business days of receiving payment. Orders will not be shipped until paid in full. If you have questions or requests, your order will not be shipped until these are resolved.
Combined Shipping: Intended to allow you to combine separate orders into one package to avoid paying higher separate rates. All purchases may be combined into one parcel to reduce overall shipping costs. I do not offer flat-rate shipping. You can accumulate items from separate orders for up to 30 days provided:
1. you notify me immediately upon purchase the first item and
2. I agree and
3. your order is paid for promptly within 30 days of the first item purchase.
As you accumulate new items, I will send updated invoices including any additional shipping charge required. Shipping rates are Canada Post's published rates based on weight and volume and are available from their website.
Damaged or Undelivered items: Damaged items may be returned to me at your expense by requesting a refund and receiving a confirmation from me. The items must be properly packed and returned to me within 7 days of receipt. Once I receive the returned items, I will refund your purchase through PayPal. I will not refund items that have not been returned to me.
Please allow 2-3 weeks for delivery by standard parcel service (delivery estimates on Ebay may not always be realistic!). The most common cause of delay is customs inspection in the destination country - please contact your postal outlet or customs office if you do not receive your order within 3 weeks and before reporting non-delivery to me. I will accept claims for lost/destroyed items only after confirmation of non-delivery and/or 30 days from the shipment date. Claims will be paid only after Canada post issues insurance funds to me and the decision by Canada Post whether or not to honour a claim is final. It may take Canada Post up to 60 days to process a claim.
Size key:
Thumbnail - largest dimension < 3 cm
Miniature - largest dimension 3 cm - 5.5 cm
Cabinet - at least one dimension > 5.5 cm