Postage and Packaging - The term P&P stands for Postage and packaging. These
include costs of postage, packing material, professional handling of goods and
other fees that are part of processing your order.
Returns -
At Snazal we understand the importance of customer
satisfaction, and therefore are quite happy to accept returns if you are not
completely pleased with your product, as long as it is returned to us in the
same condition sent to you and we have been contacted within 7 days of receiving
the product by e-mail, so that our staff are aware of the matter.
Address Check -
Please check the local address you have given us is correct. This may sound
obvious, but every so often we have a similar case.
Faulty Goods - Our goods are inspected
carefully by our packing staff before being dispatched, and so will be in good
condition. In the unlikely event of goods being faulty (damaged in transit e.t.c),
we will gladly accept the return and replace the product for absolutely no cost
to you. If a replacement is not available, we are also willing to refund you.
Region Restrictions - This mainly applies to those living the US. Some
international edition books are prohibited for sale in US, and therefore not for
sale to those living in restricted areas.
IMPORTANT NOTE: Please be sure to read and comply with our terms and conditions
before bidding on any item. Its importance is to ensure you are completely
satisfied with your purchase and helps avoid any misunderstandings later on.
E.&.O.E
Payment should be made within 7 days of the sale coming to a close, unless some
sort of agreement has been made prior to the transaction. We accept payment
through PayPal, credit card, cheques and postal orders (GBP only). Goods will be
dispatched promptly, only after payment has been received.
PayPal
Our preferred method of receiving
payment, easy to use, very secure, and you are also protected with PayPal
policies.
We are proud to announce that shipping
domestically within the UK is now absolutely free as we have completely
eliminated postage and packaging costs. We also ship worldwide, (EXCEPT SANITARY
WARE), but postal charges do apply. Your order will be handled with professional
care, packed carefully and dispatched to the due address in a very efficient and
time saving process. In most cases, your order will have been dealt with in less
than 48 hours of receiving payment, ready for dispatch.
We ship from the UK to anywhere in the
world. Delivery approximation time after dispatch are as follows.
UK -
3 to 5 Days
| Europe - 3 to 8 Days
| USA / Canada - 1 to 2 weeks
