Postage

 Please note: Shipping is Free in the UK. We can ship your order by a next day method if you prefer, there is a charge for this. In the unlikely event that your goods do not arrive within a timely fashion, contact us before contacting ebay. We always resolve issues!

Payment

 We accept Paypal, Postal order or Bank transfers. You can also call us with your credit card details, please phone if you would like to use this option.

Returns

Changed your mind? No problem! Just contact us to let us know send it back to us and we can give you a refund (minus postage and packing). Please note: Returns must be unused unless faulty.

Faulty items

In the very unlikely event that your goods arrived damaged, please contact us immediately, and we will arrange a replacement for you, or your money back.

Questions and Contacting us

As a UK based retailer with over 20 years experience we are on hand to answer any questions you may have regarding our products. Our office is open from 10am until 6pm Monday - Friday. We will always answer your emails within 24 hours, except at weekends, when you can expect a reply by Monday 6pm. Before opening an eBay case, please contact us, as we will always do our very best to deal with any issues you may have. Thanks again for looking and shopping with us.