Payment Policy

We accept only PayPal for all sales.

Postage

Item dispatched same day if payment is clear before 14hrs GMT (Mon - Fri).

We obtain proof of postage, therefore in case your item is lost in the post,

  We can forward a proof of postage, to enable you to make a claim from royal mail.

Returns Policy

We offer 14 days return policy for all UK transactions and 28 days for all international transactions.

 If products are not defective, but you find them unsuitable in design or you have simply changed your mind. You can return for replacement or refund.

 If returning items, you must send us send email or eBay message within 14 days. If we are not contacted within 14 days, the return will not be accepted.

We will be responsible for the shipping cost ( from UK to customer’s country )

But the customer will be responsible for the shipping cost for the return.

Return Conditions:

· Prior to returning the product, please contact our customer service for an Return Authorisation and Return Address.

· All products returned must be securely packaged in the proper shipping materials And reach us without damage.

· For international return please declare “ return products for refund” on custom invoice to avoid paying duplicate custom duty/Vat.

We will not cover buyer cost to post item back to us but will issue the full refund.

Feedback

We will leave you feedback straightaway and would  be very grateful if you leave us 5 star feedback.

If un-happy with any items please contact us before you leave negative or neutral feedback

and we can resolve the matter.

 Hope to see you again

Helen