In order to protect both buyers and sellers, we only accept Paypal payment.
E-check payments may delay the processing time because we will only send out the goods until it has been cleared by Paypal.
All items are shipped from US warehouse located at California.
Items usually are shipped via USPS First - Class Mail or UPS! ·Delivery time -- within the U.S. is usually just 3 to 5 business days, however in rare cases it could take 5 to 7 business days!
No combined shipping discount offered and no pick-up service!
Please make sure your address in Paypal is correct. If you want to change the address or let us send it directly to your relevant or friends, please kindly contact us when you make payment.
Customers must report to us within 14 business days if item DOA (damage on arrival), and return package within 30 days from the delivery date for exchange or refund. Refunds will be given via paypal only.
For malfunction products under warranty period, please contact our customer service representative via eBay message. Then get RMA# for return. Replacements will be sent once shipping status for returning package is confirmed.
The buyer has an obligation to cooperate with seller to verify defective item. If you need return, please double check if the item does not work.
All NON-Seller Mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the return shipping fee. (E.g. you brought wrong item or cancelled order after item was shipped).
A Merchandise Authorization Number (RMA#) is required for all return packages. Please contact us to get an "RMA" number before you ship your items back to us. Items returned without an "RMA" number would be ignored or delayed in processing.
Returns/Exchanges will not be accepted unless authorization has been issued by our customer service.
All products should be returned in original package with all accessories included.