My return policy
and listing terms
It's not easy to see when you cruise a listing,
but I go through a lot of trouble to honestly
describe and picture my items in ebay to
(hopefully) make returns unnecessary.
Here's
my reasonable return and refund policy:
* Please
read the listing carefully in its
entirety before bidding or buying -
people who don't are the people who tend to
return items.
* I no longer accept returns through ebay -
you must contact me directly for a return.
This is why all my ebay listings state "no
returns accepted". Sure, I'll still take a
return on most items if there is a problem -
but I'd rather deal directly with you, my
customer, rather than a middleman at ebay
who knows nothing about guitar parts!
* You MUST notify me of a problem within 7
days of receipt, and return the item within
14 days of receipt.
* If the return is due to an obvious fault
of mine, I'll pay for return shipping. That
seems only fair. Otherwise, you pay for
return shipping.
* Shipping costs are generally not
refundable (I don't get that money back
either), but I'm flexible.
* Items that shipped for "free" will have
the actual shipping cost subtracted from
their refund.
* For eBay sales, buyer must agree to ebay
sale cancellation prior to return.
* Items sold "as-is", mean exactly that: no
returns for ANY reason. Most of my items are
NOT sold as-is.
* I will not accept returns from outside of
the USA for any reason.
* This policy is non-negotiable, and by
bidding or buying you agree to it.
* I accept the fact that people make
mistakes. Regardless of fault, I'll do my
best to solve any problems!
EBAY
LISTING TERMS:
* Before you bid or buy, make sure you
truly want and are prepared to pay for the
item immediately. This is not a lot to
ask!
* Payment is required within 24 hours
unless previous arrangements have been
made.
* If I don't receive payment or at least
an email from the high bidder within 48
hours, the item will be sold to the second
high bidder or relisted.
* Shipping costs are not negotiable,
except for multiple items shipped
together. Email if you have a question
about combined shipping costs.
* If you have any questions, please ask
them before the listing ends. Read the
listing before emailing me -
chances are your answer is already there!
* I do not participate in ebay's bogus +
corrupt feedback system. If you want some
feedback anyway, leave it for me and I'll
return the favor.
* Those who leave negative feedback or
file an ebay complaint without even
contacting me to resolve a problem can
expect zero support afterwards.
* New ebay users with zero feedback:
please contact me before bidding. If you
don't your bid may be canceled.
* Please don't make me illicit offers to
sell off-ebay through ebay! Although I
often sell through other websites, I will
not respond to any offers made here for
items I have for sale on ebay (except for
ebay items listed with the "Best Offer"
option).
* I reserve the right to cancel bids and
ignore emails from the mentally disturbed.
* Again, due to people abusing the ebay
returns system, I no longer accept returns
through ebay Contact me directly for
returns.
Thanks to all my
customers, I now have over 1500
successful ebay transactions.
YOUR business is greatly
appreciated!
The text and
pictures in this ad are Copyright
2017 by Livewire Audio.
Copying of any of it without
permission is illegal and against
ebay rules.