Why Buy From Us?  We post our items all over the world! We strive to provide you with fast and professional service, secure packaging, and numerous shipping avenues so you can receive your part to get back on the road. But most importantly you can be assured of old fashioned customer service. You can expect our service to be friendly and professional even after you receive you purchase.
Our goal is to build a relationship, with you and your bike, and make sure you have what you need when you need it.
Let us help you! Call today
We have great POSITIVE FEEDBACK and we will not be satisfied if ONE customer is unhappy!! Don't miss out on your chance to SAVE while buying from a trusted seller -bid now. |
Important eBay Policies - Same or Next-Business-Day Shipping (holidays excluded)
- Serious bidders only! Notices will be filed against non-paying bidders.
- 30-Day-Warranty For Replacements (unless otherwise specified within auction)
Order Processing Times - We ship items Monday through Friday, we do not ship on weekends or holidays.
- Standard Order Processing time: 1-2 Business Days from date of cleared payment your item should leave our warehouse. While we try to get all order out next business day we will notify customer of any delay that may happen
- Estimated Order Transit time: 2-8 Business Days from shipment date.
- Total Estimated Delivery time: You should receive your item in a minimum of 4 days and a maximum of 12 days.
- Overnight order are processed next business day
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Shipping & Handling - Free shipping auction are for the continental USA only.
- Puerto Rico, Alaska, and Hawaii customers please contact us for additional shipping charges.
- We ship all order using UPS, FedEx, and UPS services. We will post tracking numbers directly on the order detail page. Customer is responsible for being home or arranging delivery. If package is returned shipping charges will be deducted from refund.
- All packages under $200 will not have signature required.
- All packages $200+ will require a direct signature.
- Packages with a value of $150 or more will not be shipped to PO box addresses.
- WE WILL ONLY SHIP TO THE PAYPAL CONFIRMED VERIFIED ADDRESS
- International customers: We will declare the full value of the item. We will not declare as a gift. Customer is responsible for all custom fees, taxes, and charges. Nw_motocycle does take responsibility for charges cause by importing product into the customers country.
Payment and Checkout - PayPal payments must be from a verified PayPal account.
- If your payment is not from a verified PayPal account we have the right to void and cancel your order.
- In the case an incorrect address is entered during checkout we cannot make edits to the address, but we will fully refund you upon request so you can reorder with the correct address.
- We do not accept any other form of payment (No exceptions).
- For "Buy It Now” listings, payment is due immediately. Auction listings must be paid within 3 business days or bid will be voided.
TAX & Local Pick Up - We provide free local pick up on all orders.
- Orders must be prepaid before pickup.
- Contact us for pick up address (We are not open to the public. For security and insurance purposes only customers with cleared payments will be given our will call address).
- WA customers will be charged 8.75% sales tax.
 Return Policy We understand that from time to time the need to return and item may occur. Please read below for a detailed overview of our Return Policy. - We will exchange defective or damage products within the warranty period. This is usually 30 days unless stated otherwise.
- Returns for refund are accepted for the first 30 days after customer receives the item.
- If a customer returns item by choice meaning not caused by defect or performance that originally had free shipping there will be a 15% restocking fee deducted from the refund. If there were shipping charges in this case they will not be refundable.
- Please Contact us by using the eBay messaging system.
- Any problem with an item must be reported within warranty period.
- If items are damaged in transit please notify us within 24 hours of receiving the package or no claim will be allowed.
- If you are returning item by choice within the 30 day period, customer is responsible for shipping cost.
- Shipping cost are non refundable.
- Exchanges are free of cost to customer during warranty period.
- Customer is responsible on shipping and return for refund.
- DO NOT SEND ANY ITEMS BACK WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER.
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