We are a family run business and stock an extensive range of toys for girls and boys of all ages including favorites such as Sylvanian Families, Lego and Little Tikes, along with baby and pre-school toys from Leapfrog, Tomy and Fisher Price. We have a great range of character toys including Disney Princess, Disney Cars, Peppa Pig, Toy Story and Moshi Monsters .
Do you offer a combined postage discount?
We are very happy to offer a postage discount on multiple purchases. When completing checkout please request a revised total amount to pay, we can then send you an updated invoice which will show the discounted postage cost and the total amount payable.
How do I pay for my item?
Our accepted method of payment is Paypal.
How long will it take to get my item?
We aim to despatch your order within 24 hours of cleared payment being received. (Excluding weekends and public holidays). Delivery times are dependent on which service is selected at checkout.
Where is my order?
If you have waited the specific length of time and it is still not with you please contact us by email or telephone and we will be happy to help you further.
Can you leave feedback for me?
Once we receive your positive feedback our automated system will leave feedback for you. We hope you are happy with your item and the service we provide. Our eBay Detailed Seller Ratings (DSR's) and feedback are very important to us. We work hard to offer great products and exceptional service, and strive to obtain 5 stars and Positive Feedback in all categories.
If you feel you cannot give us 5 Stars in all catagories and positive feedback please let us know, we can then resolve any issues immediately.
I have received an item I did not order.
Please contact us by email or our customer service telephone number. We can then resolve the problem and send you the correct item.
Can I collect items from your high street store?
To arrange collection from our store please contact us by email or telephone our Customer Services department on 0843 2891024 we will be very happy to help you further.
If you are not happy with your purchase, items can be returned to us within 30 days. Returned items should be in original perfect condition, unused and in the original sealed packaging, complete with tags where applicable. Return postage cost is to be paid by customer and is not refundable. It is advisable to obtain proof of posting as we cannot be held responsible for goods which do not arrive.
Faulty Items:- In the unlikely event of an item being faulty we will issue a replacement, subject to stock availability. If a replacement is not available a full refund will be processed
Customer Service Tel. 0843 2891024
Email. itstoytastic@btinternet.com
ItsToytastic
Manager N. Gale
Unit 1 Rear of
14 Main Street
Garforth
Leeds
West Yorkshire
LS25 1EZ
United Kingdom
We aim to despatch your order within 24 hours of cleared payment being received. (Except weekends and public holidays) Orders are sent by Royal Mail or courier and delivery times are dependent on the postal service selected at checkout.
Price shown for postage includes cost for secure packaging.
