Returns Policy
We offer 30 days return policy for all UK transactions and 30 days for all international transactions.
If
products are not defective, but you find them unsuitable in design
or you have simply changed your mind.
You can return for replacement or refund.
If returning items, you must send us an email or eBay message within 30 days.
If we are not contacted within this time, the return will not be accepted.
We will be responsible for the shipping cost ( from UK to customer’s country )
But the customer will be responsible for the shipping cost for the return.
Return Conditions:
· Prior to returning the product, please contact our customer service for an Return Authorisation and Return Address.
· All products returned must be securely packaged in the proper shipping materials And reach us without damage.
· For international return please declare “ return products for refund” on custom invoice to avoid paying duplicate custom duty/Vat.
We will not cover buyer cost to post item back to us but will issue the full refund.
Feedback
We will leave you feedback straightway and will be very grateful if you could kindly leave us 5 star feedback.
If un-happy with any items please contact us before you leave negative or neutral feedback
and we can resolve the matter.
Hope to see you again
Helen