Return Procedure

Before you send back the problem merchandise:

Before you are willing to return your item request exchange or refund, please read all of our return policy carefully. The return policy has already noticed on both auction page and our policy page. All returned item MUST obtain a Return Merchandise Authorization (RMA) Number issued by us before returning. RMA number must be clearly written down on the original box/package. Returned item should be carefully packed (in original packing or secured packing with your own) and insured for the full purchase price and shipped via a traceable means (USPS, FedEx, etc.) Over 30-day return policy period, exchange item MUST pay for re-shipping charge. For speed up the procedure, please put re-shipping fee into the return package together. All return item must be returned and arrived within 7 days after RMA number is issued. Packages unauthorized return will be refused. In the event a suitable replacement is not available, a refund will be issued in the form of the original payment method or a check (The refund amount will not include all of the insurance, transaction, shipping and any installation fee). Buyer is responsible for all return shipping and resend shipping costs.

ACCORDING TO INSURANCE ISSUED, WE WILL NOT ISSUE REFUND OR SEND OUT THE REPLACEMENT UNTIL PROBLEM ITEM RECEIVED

Return check list:

1. Email us report your problem detail and get the RMA#
2. Write the RMA# on the original box/package
3. Return address have already showed on the original package and/or our email.
4. After returned your item over 7 business days, email us with your tracking number. We will provide the replacement tracking number or refunded transaction ID back to you.

"Any missing information may affect our exchange or refund processing time"

Refund:

Returns refund may be subject to a 40% restocking fee. We will carefully inspect returned items before issuance of refunds, credits, or exchanges. Support unrelated or abnormally used to a 30-day warranty issue may be subject to additional charges. Refund amount will not include all of the insurance, transaction, shipping and any installation fee). Full credit will not be given for incomplete or damage returns. Absolutely no full refunds for merchandise returned over 30-days. Warranty period begins with the items date of payment record.

1. After returned your merchandise included RMA number over 7 business days, please email us with your tracking number.
2. After we confirmed received your item returned, you will receive the eBay cancel order agreement and please select Accept cancel order.
3. A refund will be issued in the form of the original payment method within 2 business days after you accepted the eBay cancel agreement.

"Any missing information may affect our exchange or refund processing time"

Disclaimers:

We make no representation or warranty regarding third-party products or services. Third-party packages or unauthorized return will be refused. Legal act and/or report to eBay if received unreasonable request. Our company is not responsible for any merchandise that it does not receive or that is not returned in accordance with the following terms:

• We are not responsible for any losses in the mail while returning returned merchandise. Merchandise should be properly packed and insured for the full amount of purchase.
• Any used item will be refused and returned.
• No Return Merchandise Authorization (RMA) Number.
• Over the appropriate return policy period or warranty expired.

Terms & Conditions:

• All returns have to be accompanied with RMA# and/or original Barcode receipt.
• LT Sport makes no representation or warranty regarding third-party products or services. Support unrelated to a warranty issue may be subject to additional charges.
• Warranty and return policies are available for machines normally used for personal, family or household purposes. This policy covers manufacturers defects in materials and workmanship that are the result of normal usage.
• No Lemon Policy: After three service repairs and resend have been completed on an individual product and that individual product requires a three repair, as determined by us, we will replace it with a product of comparable performance, not to exceed the original purchase price.
• All warranty does not cover repairs caused by accidental or intentional physical damage, condensation, spilled liquids, insect infestation, misuse, abuse, altered or missing serial numbers or damage caused by non-authorized repair personnel.
• This warranty does not cover consequential or incidental damages, including, but not limited to, loss of use, loss of business, loss of profits, loss of data, down-time and charges for time and effort.
• This warranty is fulfilled when a product is replaced after the expiration of the manufacturers warranty.
• This warranty does not cover cleanings and alignments unless otherwise noted.
• We are not responsible for any losses in the mail while returning returned merchandise.
• Products lifetime limited warranty coverage is provided by the original manufacturer of the products. However we make no representation or warranty regarding insurance, transaction, shipping or any repair parts and installation fee. Buyer is responsible for all replacement cost.
• We have right to terminate or change the warranty policy terms without notice and obligation.
• Additional full cover warranty is an option. Please email us for more detail.