about us
ABOUT US
Welcome to solutions Online, where you will find the latest household essentials including a wide range of Photo frames, clocks, shower caddies, beauty products, toys and much more. We guarantee you a lovely satisfying and saving shopping experience as compared to your typical high street prices.
We have been doing online business for more than 2 years and we pride ourselves on the service and the commitment to unbeatable prices we deliver to our customers. We offer an honest and accurate description of all the products that we sell. You can see from our maximum number of positive feedback that we are honest and reliable sellers so please buy with confidence.
For any further information please do not hesitate to contact us.
onlinehomesolutions
First Floor
80 Toryglen Street
Glasgow
Glasgow (City of)
G5 0BH
United Kingdom
payment
We accept payment via Paypal and postal order. Please make sure you have enter the correct address before you make a payment.
Paypal - Preferred Payments are via PayPal
Check-Out-Now - Click the Pay Now button a the top of this listing to immediately proceed with our checkout and payment process. Please note that the Pay Now button is ONLY available after winning an auction or completing a Buy It Now purchase.
Check-Out Later - If you do not choose to Check-Out now, you can add the product to basket and pay it later on. There is no need to contact us to arrange payment. Our message will contain a link to our simple and secure checkout system, where you will be able to quickly and conveniently pay for your purchase.
You may also continue purchasing additional items from our auction or eBay shop. Make sure all of your auctions have ended prior to checking out. All of your purchases will be consolidated into one checkout!. Payment must be received within 7 days of making purchase on ebay otherwise your order will be cancelled and reported to eBay.
Postal Order - If you do not have PayPal account then we offer to pay via Postal Order, payable to:
onlinehomesolutions
First Floor
80 Toryglen Street
Glasgow
Glasgow (City of)
G5 0BH
United Kingdom
Send your postal order along with a note stating your item number, ebay user ID and the delivery address.
We do not accept Foreign Currency Money Order or International Certified / Uncertified Cheques
Shipping
SHIPPING
Our items will either be sent by Royal mail, Myhermes, APC overnight or Yoddle. We have 24 hours courier service for UK mainland only. We normally dispatch your order within 1-2 working days (Mon-Fri Only). Once your order has been sent we will contact you by emaill. Your goods will be shipped from our warehouse located in UK. Goods normally take 3-5 days to arrive but please allow up to 10 days for delivery in case of postal delay.
Items will be dispatched to the address as provided on your eBay account. Amendments can be made before the dispatch of item and within 24 hours. If we have dispatch and send your order we will not accept any complaint.
Returns
RETURNS
Time limits: We offer a 30 day money back guarantee.
Refund type: If for any reason you are not satisfied with your goods, we will either replace or refund the price of the goods provided that they are returned.
Return shipping charges: If you did not like the item and item is not damaged you will be responsible for the shipping costs both to and from your address
Item condition: The item must be unused and in original condition, together with the original packaging (if applicable), within 30 days of the date of the invoice, a copy of which must be returned with the goods
International sales: If you have purchased the item from outside the UK we will not accept the return of a goods and we will not pay the return postage cost even if you received the item damaged during the transit.
Delivery instructions for buyer: PLEASE INSPECT YOUR GOODS UPON DELIVERY. IF YOU SUSPECT ANY DAMAGE HAS OCCURED TO YOUR ITEM OR IF THE PACKAGING LOOKS DAMAGED, THEN PLEASE SIGN THE DELIVERY NOTE AS `GOODS DAMAGED` OR REJECT THE DELIVERY."
