PLEASE CHECK THE ESTIMATED DELIVERY DATE BEFORE ORDERING.
Heritage English Leather Crystal Comfort Bridle With Flash Noseband - 126
English leather bridle with ‘Comfort’ design headpiece and large crystal padded browband. Extra-soft padding around ears and clever design which alleviates uncomfortable pressure for horse.
With padded crank flash noseband. Includes rubber covered reins.
Handcrafted from the finest English leather with stainless
steel fittings.
Includes rubber covered reins.
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sales@equicentral.co.uk
We are here to offer you and your
horses everything you could need. We know how expensive horse ownership and
riding can be, so we will always give you the best prices so you can get
everything you need, and still have enough left over for those little extra
treats.
We keep as many items in stock as
possible, but to give you the massive range and prices we offer, some items
are brought in directly from suppliers when you order. This means
delivery times for European products can be between 5-10 working days, however
because we are ordering 2-3 times a week from Europe, it will be rare you are
waiting the full 10 working days.
All our deliveries are tracked using
either Royal Mail or DPD, so when we contact you to let you know your order has
been dispatched to you, you will have your parcels tracking number with
information about which day it will be delivered.
www.equicentral.co.uk
TERMS & CONDITIONS
PLEASE READ ALL TERMS AND CONDITIONS
BEFORE PURCHASING. By purchasing an item from us you are agreeing to these
terms and conditions. Please do not purchase if you do not agree with these
terms.
Although we try to keep all stock up to
date, it is possible that on rare occasions, due to unforeseen circumstance, a
product may not be in stock. We will inform you ASAP and offer an alternative
or a full refund.
DELIVERY : We offer free
delivery on most of our items, however we cannot provide free delivery to the
CHANNEL ISLANDS,SCILLY ISLANDS and OVER SEAS addresses. We are part of ebays
global shipping program so if you are overseas they will quote a delivery
price.
On the day your item is
dispatched you will be sent an email with your expected delivery date and your
tracking number will be added to your order. If you have provided us with a
mobile number and email address, Royal Mail/DPD will text and email
you.
RETURNS,EXCHANGES, FAULTY ITEMS – All
Your Questions Answered
How long do I have to return my order? – You have 14
DAYS to return your order from the date of dispatch if you change your mind.
Do I need to contact you before I send
my return? – Most of your questions regarding returns should be answered in
this guide, however you can contact us before sending the return to let us know
to expect your parcel. Also if you would like an exchange, you can let us know
what you would like to exchange for and we can be arranging this for you while
we wait for your parcel.
What state should the returned goods be
in? – All returned good should be unused and include all packaging and
labels/tags. They should be free of dirt and animal hair. We will not accept
good that are dirty, have animal hair on them, or have not been looked after
(for example, screwed up/creased clothing, horse rugs covered in horse hair
from trying on). Do not use the product packaging as your parcel outer
packaging (for example using a boots box as the outer and sticking tape and
labels on it). This will be classed as the goods not being sent back in a
salable condition. We will also not accept the return of safety equipment such
as riding helmets if they have not been well packaged. You will be responsible
for the costs of recovering these items.
We reserve the right to refuse an
exchange or refund if in our option the goods aren’t in a saleable condition.
What do I need to include with my
return? – In order for us to process your return, please include either:
-A copy of your invoice with a note
letting us know the reason for the return and if you would like an exchange or
refund.
-A note explaining why you would like
to return the item. The note MUST include you order number, the name the order
was placed under, and your full address.
Where do I send my return parcel? – Please send
your return parcel to the below address: RETURNS, Sports FX, 67-71 Northgate,
Cleckheaton, West Yorkshire, BD19 3HZ
Who pays for the return? – All return
costs are paid for by the buyer. We will refund your return costs, up to our
standard delivery option cost, if you have received an incorrect or faulty
item. More details on faulty/incorrect items can be found in this guide.
How do I send my parcel? – We recommend
using a tracked service for your return. We can not refund any item that does
not get delivered to us so having a tracking number is the safest option for
return.
What happens when I have sent my
return? – When you have sent your parcel, please allow a reasonable time
for it to arrive, according to your parcel service. As soon as the parcel
arrives with us, we will contact you to confirm its arrival and arrange your
refund or exchange.
When will I receive my refund? – When your
parcel has arrived with us, it will be inspected and all returns deemed to have
been sent in a salable condition, your refund will be processed after
inspection. Please allow up to 3 days for the refund to be processed. Depending
on how you paid for your item, refunds can be with you instantly or within 5
working days depending on your processing bank.
When will I receive my exchange? – If you have
asked for an exchange, we will contact you with an expected date for the
delivery for the exchange. Due to some items being purchased from Europe, it
may take between 2-10 working days for the exchange to arrive with you. If the
product you would like to exchange for is not available, a refund will be
given.
I think the item I have received is
faulty, what do I do? – If you think an item is faulty, please email us at
sales@equicentral.co.uk or through ebay and include photos of the item and the
fault. Include a description of the fault, your order number, the name the
order was placed under and your address. DO NOT send any faulty items back to
us without contacting us first. We are sometimes able to resolve problems
without needing to return the item.
By purchasing an item from us you are agreeing to these terms and conditions. Please do not purchase if you do not agree with these terms.