PLEASE CHECK THE ESTIMATED DELIVERY DATE BEFORE ORDERING.

Heritage English Leather Crystal Comfort Bridle With Flash Noseband - 126

English leather bridle with ‘Comfort’ design headpiece and large crystal padded browband. Extra-soft padding around ears and clever design which alleviates uncomfortable pressure for horse. 

With padded crank flash noseband. Includes rubber covered reins.

Handcrafted from the finest English leather with stainless steel fittings.

Includes rubber covered reins.

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http://stores.ebay.co.uk/equicentral

sales@equicentral.co.uk

We are here to offer you and your horses everything you could need. We know how expensive horse ownership and riding can be, so we will always give you the best prices so you can get everything you need, and still have enough left over for those little extra treats.

We keep as many items in stock as possible, but to give you the massive range and prices we offer, some items are  brought in directly from suppliers when you order. This means delivery times for European products can be between 5-10 working days, however because we are ordering 2-3 times a week from Europe, it will be rare you are waiting the full 10 working days.

All our deliveries are tracked using either Royal Mail or DPD, so when we contact you to let you know your order has been dispatched to you, you will have your parcels tracking number with information about which day it will be delivered.

www.equicentral.co.uk

TERMS & CONDITIONS

PLEASE READ ALL TERMS AND CONDITIONS BEFORE PURCHASING. By purchasing an item from us you are agreeing to these terms and conditions. Please do not purchase if you do not agree with these terms. 

Although we try to keep all stock up to date, it is possible that on rare occasions, due to unforeseen circumstance, a product may not be in stock. We will inform you ASAP and offer an alternative or a full refund.

DELIVERY : We offer free delivery on most of our items, however we cannot provide free delivery to the CHANNEL ISLANDS,SCILLY ISLANDS and OVER SEAS addresses. We are part of ebays global shipping program so if you are overseas they will quote a delivery price. 

 On the day your item is dispatched you will be sent an email with your expected delivery date and your tracking number will be added to your order. If you have provided us with a mobile number and email address, Royal Mail/DPD  will text and email you.

RETURNS,EXCHANGES, FAULTY ITEMS – All Your Questions Answered

How long do I have to return my order? – You have 14 DAYS to return your order from the date of dispatch if you change your mind.

Do I need to contact you before I send my return? – Most of your questions regarding returns should be answered in this guide, however you can contact us before sending the return to let us know to expect your parcel. Also if you would like an exchange, you can let us know what you would like to exchange for and we can be arranging this for you while we wait for your parcel. 

What state should the returned goods be in? – All returned good should be unused and include all packaging and labels/tags. They should be free of dirt and animal hair. We will not accept good that are dirty, have animal hair on them, or have not been looked after (for example, screwed up/creased clothing, horse rugs covered in horse hair from trying on). Do not use the product packaging as your parcel outer packaging (for example using a boots box as the outer and sticking tape and labels on it). This will be classed as the goods not being sent back in a salable condition. We will also not accept the return of safety equipment such as riding helmets if they have not been well packaged. You will be responsible for the costs of recovering these items. 

We reserve the right to refuse an exchange or refund if in our option the goods aren’t in a saleable condition.

What do I need to include with my return? – In order for us to process your return, please include either:

-A copy of your invoice with a note letting us know the reason for the return and if you would like an exchange or refund.

-A note explaining why you would like to return the item. The note MUST include you order number, the name the order was placed under, and your full address.

Where do I send my return parcel? – Please send your return parcel to the below address: RETURNS, Sports FX, 67-71 Northgate, Cleckheaton, West Yorkshire, BD19 3HZ 

Who pays for the return? – All return costs are paid for by the buyer. We will refund your return costs, up to our standard delivery option cost, if you have received an incorrect or faulty item. More details on faulty/incorrect items can be found in this guide. 

How do I send my parcel? – We recommend using a tracked service for your return. We can not refund any item that does not get delivered to us so having a tracking number is the safest option for return.

What happens when I have sent my return? – When you have sent your parcel, please allow a reasonable time for it to arrive, according to your parcel service. As soon as the parcel arrives with us, we will contact you to confirm its arrival and arrange your refund or exchange. 

When will I receive my refund? – When your parcel has arrived with us, it will be inspected and all returns deemed to have been sent in a salable condition, your refund will be processed after inspection. Please allow up to 3 days for the refund to be processed. Depending on how you paid for your item, refunds can be with you instantly or within 5 working days depending on your processing bank. 

When will I receive my exchange? – If you have asked for an exchange, we will contact you with an expected date for the delivery for the exchange. Due to some items being purchased from Europe, it may take between 2-10 working days for the exchange to arrive with you. If the product you would like to exchange for is not available, a refund will be given.

I think the item I have received is faulty, what do I do? – If you think an item is faulty, please email us at sales@equicentral.co.uk or through ebay and include photos of the item and the fault. Include a description of the fault, your order number, the name the order was placed under and your address. DO NOT send any faulty items back to us without contacting us first. We are sometimes able to resolve problems without needing to return the item.

By purchasing an item from us you are agreeing to these terms and conditions. Please do not purchase if you do not agree with these terms.