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Terms and Conditions:

 

1.     Lead time: Lead time will take around 2 or 3 business working days when we have cleared all payment by PayPal, check, Casher check or wire payment from you.

2.     Payment terms: We accept pay by PayPal, personal or company check, casher check or wire payment. All international transfer payment of wire of order needs above over $1000.00 for one order.

3.      Worldwide shipment: Shipment is available to ship out to worldwide from Milpitas, California. Our major carries is including USPS, DHL, UPS or Fedex Express. We will send you the tracking number by email when the goods had shipped out. After you can trace the tracking number of shipment from Carriers. Regularly, the shipment will take around 3 – 5 working days for express shipment. Domestic ground shipment will take around 7 – 14 working days depending on which location you stay.

4.      Insurance of goods: We don’t take any insurance for all goods of shipment unless customer has requested. Then, we will take EXTRA fee of insurance to your payment and invoice. Otherwise, all shipment is without insurance. The customer will take the risk of lost of goods when the goods had shipped out by any kind of carrier.

5.      Tax, Duty or VAT: International customer will take the responsibility of additional charge for COD, VAT and Import tax or duty. Vendors’ side only handles the shipment.

6.      Shipping cost of International and Domestic: The shipping cost below is for shipments less than 6 lbs. Large shipment over 6lbs have to check with carrier or we also accept you consigned your carrier or forwarder to pick up the goods if the payment is cleared. The shipment of domestic, the list cost of EBAY is only GROUND shipment. The shipment cost is different if you need express way to your consigned city or location. The customer will take EXTRA shipping cost. The ground shipment must weight less than 6 lbs.

 

COUNTRY

UPS/DHL/FEDEX EXP

USPS

European Country

US$45.00

US$40.00

Africa

US$50.00

US$45.00

S. America

US$50.00

US$45.00

N. America/Canada

US$45.00

US$40.00

Mid East

US$90.00

US$70.00

 

7.     Return Policy: We stand behind every product we sell. If you are NOT 100% satisfied with your purchase products, for any reason, we will be happy to make an exchange or offer a store credit. Simply return the item to us within 7 days following invoice days VIA insured parcel post or other carriers to Universal mail returns. But, buyers will be paid shipping cost and we also will be charge 15% of restocking fee from you. Also we request that the returned products will be in new conditions. Otherwise, we will charge EXTRA 25% of selling price if the product is not in good condition of perfect.

8.      Large Qty Order: We have very aggressive prices if you want to order large qty. 

Please contact with us if you have any question.

Contact Person: Sales Department!

Tel: 408 646 7886 or 510 396 6880

ACUEMAX

Waiting for your order!