Please note that we CAN'T ship costumes and large items to addresses like PO BOX or Military Area (AA/ AE/ AEO/ APO/ FPO). Please understand that the date of the merchandise reaching you varies by complexity of making the item(s), destination(s), logistics and custom clearance process of your country.
Merchandise will generally reach you within 15 business days after dispatching. But just in case, please check if your package is detained in the costum clearance, or is it already sent to the destination once when you're there.
Once the item is dispatched, the tracking number will be provided.
If you are not satisfied, you can return the item within 14 days after you receive it, and we will refund your money minus the shipping fee.
Buyer is responsible for the return shipping fee. The returning item must be in the original, resalable status and all accessories included must be returned as well.