Payment: - We accept ONLY PAYPAL payment.
- A non-payment dispute will be open if a full payment is not received after 14 days of auction.
Shipping: - All cargo will be sent within two business days after the confirmation of your payment.
- We Ship via Air-Mail on default. The cargo with value more than 30 USD will be sent by registered Mail with tracking number.
- Estimated shipping time as below:
- If you havent received the item within 31 days from the payment, please contact us.
- We will track the shipment and get back to you with a satisfying reply.
- We will not be responsible for any delay during delivery including but not limited to customs postage checking, strike, force majeure etc.
- We will post the item to the address of your Paypal registered. Please ensure your address is correct.
- If the item returns to us without fault, buyer will pay the shipping and handling fees again.
- Buyers are responsible for import customs duty.
Return & Refund: - 30 days warranty from the purchased date. Please contact us via email before returning the defective item.
- We will test every item before shipment.
- Return items should include original packaging and all accessories.
- Only defective products will be offered exchange.
- We will pay for the shipping cost of resending items to you, while buyers are responsible for the postal cost of returning the items.
Feedback & Guarantee: - Dear buyers, we appreciate your business. if you are satisfied with our service, please leave us a positive feedback with 5 stars.
- When you rate the shipping time, please take international transit in to consideration.
- Your recognition will make us confident to develop business and serve you better.
- We guarantee 100% Buyer Satisfaction.
- Please contact us before leaving 1 or 2 ratings, negative/neutral feedback or open any dispute.
- We will solve 100% your problems fast and quick. Please contact us when you have any question!
- Here is illustration shows how to leave me the feedback, please follow the step, thank you very much! And hope to see you soon.
Business time: - Our office hours are: 9:00 a.m. to 6:00 p.m. (GMT+8), Monday to Friday
- And our office is closed on weekends and public holidays. Message replying will sometimes be delayed.
Contacts: - We are glad to answer any questions you have. Please send us a message through eBay and we will answer you within 24 hours. Also please send us email by clicking on the "Ask a Question" link near the top right corner of the page for other questions & information
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