The orders are shipped within two business days after receiving the cleared payment. Depending on the location of the customer, we use different shipping methods. The following table shows the countries we ship to and the estimated dates of delivery.
| Country of Destination | Delivery Duration |
|---|---|
| the U.S.A, Canada, the U.K | 7-14 business days |
| France, Ireland, Austria, Australia, New Zealand, Bulgaria, Belgium, Poland, Denmark, Germany, Finland, Guernsey, the Netherlands, Czech Republic, Croatia, Norway, Portugal, Sweden, Switzerland, Slovakia, Greece, Hungary, Israel, United Arab Emirates, Italy, Japan, South Korea, Turkey, Malaysia, Thailand, Singapore, India, Indonesia | 7-25 business days |
| Oman, Azerbaijan, Estonia, Pakistan, Belarus, Bosnia and Herzegovina, the Philippines, Kazakhstan, Kyrgyzstan, Qatar, Latvia, Lithuania, Luxembourg, Russia, Singapore, Romania, Malta, Mongolia, Cyprus, Saudi Arabia, Sri Lanka, Hong Kong, Slovenia, Uzbekistan, Spain, Syria, Armenia, Vietnam, Tajikistan | 10 - 30 business days |
Faster shipping options are available for some extra charge, please contact us for more detail!
We can not take any responsibility for the customs procedures in your country. Therefore, it is the buyer's responsibility to pay any fees associated with the customs processing. Also, depending on the country of destination customs procedures may vary which can change the delivery duration.
PayPal is the only accepted method of payment. Please make the payment within one week after the purchase. Otherwise, we will have to cancel the transaction.
Buyer can initiate the return within 60 days after receiving the order. The returned product must be unused for us to issue you a full refund. The return shipping costs are covered by the buyer. Please, note that there is a 10 % restocking fee for the returned orders. If the package arrives in a damaged condition, please record the issue immediately with the courier or delivery company. You should also take photos of the box that contains the product, take photos of the whole content of the package you received, take photos of the damaged and/or broken parts of the items you received. All the photos must be of good quality and clearly show the broken/damaged parts. All this information has to be submitted to us within 3 days, after you receive the package, for us to process return, resend or refund of the order. The returned item must be in unused condition for us to issue you a full refund. If you are not satisfied with the product you received and want to return it, you have to submit the photos of the shipping label on the package, the photos of the whole content of the package and the photos of the problem you have with the item. If the problem cannot be depicted on photos, please take a short video, upload it to youtube and give us a link. Once this information is submitted, we will work out a good solution which will satisfy you. The return costs are not covered by us if you fail to provide the above mentioned evidences for us to process the return. Furthermore, there will be 10% restocking fee for the orders returned because you do not want it anymore or changed your mind. In this case return shipment will be covered by the buyer. The returned item has to be in unused condition.
Your satisfaction is our highest priority! We work hard for it. Do not hesitate to contact us if you have any question before or after the purchase. We will respond you within 24 hours. We will do our best to resolve any problem related with the order. Please, do not rush to open a case or leave negative or neutral feedback if you are not satisfied with the order. Send us a message and we will resolve the problem as fast as we can!
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