*We always ship your item either the same business day or within 3 business day after your payment has been cleared. 

*The shipment usually takes 2-3 business days (Saturday, Sunday, and Public Holidays are excluded).

*Estimated delivery is always fast and on point! Delivery times may vary, especially during peak periods.

*We are closed on the Weekends. 

*We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy. 

Returns and Refunds:

*Return Policy - We are offering 100% satisfaction guarantee, within reason.

*We will accept returns within 14 days of close of transaction within reason. All returns must be done after contacting us. The customer is responsible for the returned shipping & handling costs.

*Refund will be made in the same method as it was received by me. (Meaning if you paid by PayPal - you will get a PayPal refund). 

Communication:

*Please communicate with us via eBay messages only. 

*We check our messages on eBay daily. If you do not receive a reply to your question(s) within 48 hours, it is probable that we did not receive your message.

Feedback Policy:

We strive to deliver 5-star customer service. Once payment is received, we will leave you a positive feedback immediately. Take this opportunity to build your feedback score! If for any reason you are unable to leave us a positive feedback, PLEASE CONTACT US FIRST!  Simply send us an email and we will work with you to resolve the problem in your satisfaction.

Thank you for looking!!!