Shipping
Shipping is FREE within the
Continental United States ONLY.
We Do Not Ship to PO/APO
Boxes, HI or Alaska
International shipping is
offered through eBay's Global Shipping Program
A $5.00 surcharge will be applied to all shipments through the eBay Global Shipping Program
We Can’t Combine Shipping
There is no local pickup
available
Please include a Physical
Street Address
Shipping Address Must Be
Paypal Verified
All items ship within 3-4 days Of Payment Verification (Excludes Weekends & Holidays)
All items usually take 3-10
business days for delivery, but most items are delivered within 3-5 business
days
We use several different
shippers and suppliers to ensure a speedy delivery for all our items.
Terms of Sale and Feedback:
Feedback is extremely
important to eBay and to Family as We build our eBay business. If you are
happy/satisfied with your transaction, please take a moment to leave Positive
Feedback.
Communication is KEY! If
there are any issues, PLEASE contact us BEFORE leaving a neutral or negative
rating. Many issues are easily resolved by contacting the seller before
contacting eBay.
Customer Satisfaction is our
TOP priority! We promise we can make you happy if you give us a fair chance.
Returns/Problems:
All items qualify for
returns within 14 days of receipt. Buyer is responsible for return shipping on
any item that is not damaged. Please be sure this is an item you want before
making your purchase. Customer
Satisfaction is our TOP priority!
Please send a message direct
to me through eBay messaging if an item is damaged, broken, or incorrect so we
can promptly track and resolve any issues.
All items are IN STOCK at
time of listing.
Inventory on eBay changes
constantly and it is impossible to maintain a perfectly accurate count of all
items. Please do not penalize us if we have to issue you a refund!
Please feel free to message
us about any item being in stock or with any questions you may have.
IT IS NOT OUR INTENTION TO
MISLEAD BUYERS INTO PURCHASING OUR ITEMS SO PLEASE READ THE TITLE AND THE
DESCRIPTION CAREFULLY.
Buyer is responsible for
return shipping on any item that is not damaged. We sell BRAND NEW items.
Please, don't return your Outdoor Cat House without contacting us first for a shipping label. Returning to the wrong
address will delay your refund.