· All cargo will be sent within 2 business days after the confirmation of your payment.(Custom made items excluded)
· We are NOT responsible for undeliverable address.We reserve the right to charge the shipping fee again for returned items due to wrong address.
· We ship by Air Mail on default .Shipping time is as below:
Country | Shipping way | Delivery Time (NOT including holiday) |
United States | >4.99usd Epackage | 7-15working day |
≤4.99usd Air Mail | 20-25 working days | |
United Kingdoms | Air Mail | 15-25 working days |
Australia | Air Mail | 15-20 working days |
Spani/Canada | Air Mail | 20-25 working days |
Note: We can provide fast shipping. Please contact us if you need to change express shipping. Thank you! |
· (Other countries or remote areas may take longer.)
· If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
· We will NOT be responsible for any delay during delivery including but not limited to customs postage checking, strike, force majeure etc
· We will post the item to the address of your ebay registered . Please ensure your address is correct. If the item returns to us without fault, buyer will pay the shipping and handling fees again (except if we print a wrong shipping label).
If you are not satisfied with the costume after you receive them ,please contact us within 24 hour after you receive it.
· We accept item return, The buyer need to afford for the return plus the shipping cost we paid for it. We will give you a full refund after we get the package. But please make sure the costume is as their original situation and all accessories .
If you have any questions or problems,please send us a message through ebay message system.we will try our best to reply you within 24 hours!^^
Our working time:
Chinese Beijing time : Monday to Friday 9:30am to 6:00pm
Saturday 9:30am to 12:00am
We don't work on holidays and sunday in Hong Kong.
If you send email to us,it will be resumed within 1 working days.
Thank you very much for visiting^^