Payment can be made through Paypal or by debit / credit card by calling us on 01642 941371
General Returns
Please return goods within 7 days of receipt in their original packaging for a full refund ensuring that the original ebay delivery address and buyer name are included in the packaging. A refund of the purchase price of the item, less postage incurred by ourselves, will be given. Cost of return post to be met by the buyer / returnee.
Damaged or Faulty Goods.
Please supply photographs of any damage or faults prior to their return. Always contact us before goods are returned to ensure correct shipping method and details are being used.
Goods will normally be dispatched within 1 working day. Our standard UK delivery charges are free of charge, an additional charge will be incurred for 1st class or next day courier delivery. ( see the listing for full details )
Next day courier delivery is not normally available to Highlands and Isles without further charges, please check availability before requesting this service.
Whilst we always try to ensure that you to have a 100% positive happy buying experience there are occasions where problems can arise. In order for us to resolve any issues quickly and to your satisfaction, please contact us straight away. We want to give you a 5 star service so you are happy to buy with confidence and to give us a 5 star feedback.
You can contact us through the eBay messaging system using the "Questions and answers" section towards the bottom of the page or call us direct on 01642 941317
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64F Dukesway
Thornaby
Teesside
TS17 9LT
PLEASE NOTE: Whilst most items will be dispatched next working day, we have increased our dispatch time to 2 working days as we do not ship items on a Friday or Saturday. Please feel free to contact us for specific delivery needs. 07764 607984 / 01642 941371