30 Kg Folding Trolley

Terms of sale

  • All questions and emails relating to listings will be answered Monday to Friday, 10.00am to 5.00pm excluding bank holidays.
  • All information given in the listings in respect of the products is as per the manufacturers’ specifications or packaging.
  • Your details will be held in accordance with the provisions of the Data Potection Act. 
  • As a part of the marketing drive, you will receive product or service information from us via email/post. If you are not interested in receiving such information from us, please let us know.

Shipping

  • Collection is not possible.
  • Packing and Postage cost stated in the listing is to UK mainland only. Kindly email us for a packing and postage quote for delivery to Northern Ireland, Highlands of Scotland, Outlying Islands, Channel Islands and Overseas.
  • In normal circumstances, we aim to ship within two working days, but please allow up to ten working days.
  • Please ensure you provide a telephone number in case there is difficulty with the transaction or delivery, we will not call you for any other reason.
  • If the item(s) are returned to us by the postal service or courier, we will ask you for a re-delivery charge.
  • If the item is damaged in transit, please sign the couriers or Royal Mail’s note as ‘damaged’, please look out for mishandling - crushed boxes, flattened corners, etc. We cannot be held responsible if you do not follow this procedure.
  • You agree to co-operate with us fully in the event of a loss/damage claim.
  • If Recorded delivery, Special delivery, International signed or Courier service is not selected, we cannot be held responsible if your item does not reach you.

 

Faults, Problems & Refunds

 

  • If your item is damaged or faulty on arrival, kindly contact us within 3 days of receipt, we may try to assess the problem before you return the product, so kindly be patient.
  • When returning items to us, please ensure they are well packed and correctly addressed to us (if you require our address, please contact us).
  • Items returned to us will be at your cost.

Electronics and other products

  • Always read the manufacturers instructions.
  • Products will only be exchanged if unused and returned in original packaging and if found faulty. We do not normally give refunds.
  • If a product is returned and no fault is found, the item will be held until payment is received for the cost of return shipping.
  • Postage & Packing will not be refunded.
  • After the initial 3 day period the manufacturers warranty applies, please contact the manufacturer directly.

 Payments

  • We accept PayPal, Personal Cheques, Postal Orders, Bankers Draft and Bank Transfers.
  • We will deliver to a PayPal Confirmed Address only, please ensure before bidding.
  • We will deliver on the condition that we are covered under PayPal’s Sellers Protection Policy.
  • If you want to effect a bank transfer, please ask us for the bank details.
  • Personal cheques - please write your cheque guarantee card number, valid from date, expiry date, value of cheque guarantee & your eBay ID on the back of the cheque. Please allow up to 10 days for clearance before shipping.
  • Only PayPal is accepted from overseas buyers. Some listings exclude Paypal.
  • Payments must be received within 3 days of the end of the Auction/Buy it now.
  • If payment is not made, an alert will be filed with eBay.

FEEDBACK

  • We aim for Customer Satisfaction in everything we sell.
  • If there is a problem, please contact us first before leaving feedback.
  • Feedback will not be left until we receive feedback from you.





TO ACTIVATE GUARANTEE FOR TOOLSTREAM/SILVERLINE/TRITON AND GMC PRODUCTS YOU HAVE TO REGISTER WITHIN 30 DAYS OF PURCHASE

Silverline Tools Guarantee -

All Silverline handtools come with a variety of guarantees. If you have purchased a hand tool made by silverline please read below for further details.

To activate this guarantee you must register the product at http://www.silverlinetools.com/guarantee.html within 30 days of purchase.

Should you not wish to register, a standard 30 day guarantee period will apply.

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Use the OGB reference number, which you will find on the OGB dispatch label as the receipt number.




Terms & Conditions