"Secure, Reliable, Fast, Protected Payments with PayPal" We only accept payment via PayPal on eBay, this means that you can rest assure that once you've placed your order your payment is processed fast, securely and you are fully protected with the PayPal's Buyer Protection Policy. For additional security, we will only despatch your order to the address you provide us via PayPal.
"If you want it, you'll get it FAST with our FREE Next Day Delivery Service" We aim to despatch all orders on the same day Monday - Friday (Excluding Bank Holiday's) for next day delivery on orders that have been received and paid in full by no later than 1.00pm. "Where's my order? Relax, we will keep you updated all the way" Once you've placed your order you will receive a confirmation e-mail acknowledging that we have received your order along with of course a BIG THANK YOU!! A further e-mail will be sent when your order has been despatched, this will contain either a shipping number as proof of postage and or a tracking reference number.
“We want to make sure that you’re 100% happy with your purchase but if you decide that you’re not we offer a 30 Day Returns Policy” 1. We are notified of your intention to raise a return, you can do this by simply using the eBay messaging service or e-mailing us at customerservice@lovinahome.co.uk. 2. The item(s) is returned to us within 14 days of the date of receipt and returned with the original tags and packaging; and has not been installed, used, or modified in any way. 3. The cost of the return is payable by the buyer, we would advise that you use recorded mail / courier service as we cannot be responsible for undelivered returned items. In the event of loss of a returned item, it is the sender's responsibility to pursue a claim with the relevant courier. “When will you be refunded your money?” We will process a full refund within 7 days of receiving the returned item(s) and on successful completion of a product inspection.
“Still not sure, need more information? Don’t be shy, just ask us” We spend a great deal of time making sure that our product listings provide you, the consumer, with all the correct information so that you can make an informed buying decision. But if you do need some more information or guidance then we’ll be more than happy to help. Please contact us either via the eBay messaging service or directly on 01274 677437 or email sales@lovinahome.co.uk Open for Business Monday to Friday - 9am - 4.30pm.