PAYMENT POLICY

We accept all forms of payments supported by PayPal.

SHIPPING POLICY

Most orders placed and paid before 3pm PST will be shipped the same business day. For international shipments and low cost items, additional processing time may be required.

We will choose the carrier that is best suited to deliver your product. Please let us know before purchase if you have any special carrier requests. Standard shipping option may refer to either UPS Ground, FedEx Ground, or USPS Priority method. Expedited Shipping may refer to either USPS Priority or FedEx 2Day method. One-day Shipping may refer to either UPS Next Day Air Saver or FedEx Standard Overnight method. For international shipments (shipments outside the US), please ask for available shipping options.

Offered shipping methods strictly account for the number of transit days and do not affect the order processing time.

Expedited Shipping or One-day Shipping methods are the only options available for shipment to Alaska and Hawaii. We do not offer shipping service to PO Box, APO, and FPO addresses. Non-compliant orders will be cancelled.

RETURN POLICY

For general item return policy, see listing return policy in the "Shipping and payments" tab.  All returns are subject to 15% restocking fee.

All shipment errors or damaged shipments must be reported within 24 hours of customer receiving the shipment. For items damaged in transit, buyer must follow regular return procedure. Refund for damaged items will be issued only after it is received at our facility. A new separate order must be placed for replacement.

International Customers (Outside US) – Please Note:

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

All carriers have strict rules and regulations regarding the size, weight, and hazardous material that can be shipped to each specific county. We reserve the right to cancel any order that is not allowed to be shipped your country.

We reserve the right to cancel any order shipping outside the continental United States over $250.00 (combined product cost plus shipping and handling charges)

All products we sell are designed for use in North America. The power and transmission requirements may be different in your local country. Please make sure to follow all applicable use and safety regulations.