DigiExtras is a reputable, well established e-commerce retailer/wholesaler based in London.

We are dedicated to bringing you the best digital products and accessories including cases, chargers, cables, adapters for a range of popular electronic devices. We also bring you the highest quality camera/photographic accessories to satisfy the demanding needs of the enthusiast, pro and Simi Pro photographer alike but without the premium price tag from the purchase of OEM accessories the from the Likes of Canon, Nikon etc.

We provide a reliable, proven service for all your buying needs and our feedback record is testament to this.

We take pride in our customer service, offering assistance from pre-sales advice through to after-sales support. We aim to offer a pleasant buying experience and keep you informed through the order process.

If you have any queries please contact us via eBay and we would be more than happy to assist. 

We accept the following payment methods:
Please note: For international buyers we accept PayPal only.

	PayPal is the easiest and fastest method of payment. Instant payments made through PayPal can be dispatched the same or next working day. We do not charge any fees for this service and all our items are covered by the paypal payment protection program. Please follow the instructions provided at checkout to complete payment through PayPal.
	Payments by Personal Cheque are accepted made payable to Digibuys Ltd. Further instructions will be provided at checkout. Please allow up to 5 working days for cheques to clear.
	Items can be paid for by Postal Orders.  Postal orders must be sent to us by recorded delivery.
	Bank Transfers sent from a Lloyd's TSB account to our business account will usually arrive within 1 working day. Transfers made from other UK banks generally take 3/4 working days to clear.

We aim to dispatch all orders received by 2.00pm Mon-Fri the same day, if we are unable to dispatch your order the same day it will be dispatched the next working day as priority. Orders received during the weekend or bank holidays will be dispatched on the next working day.
UK delivery time for items sent by Royal mail 1st class post and recorded delivery are estimated at 1-2 working days and standard economy post is estimated at approx 3-5 working days.

We also offer a Guaranteed Next Day Delivery courier service for a fixed cost of £5.75.  Again you can purchase as many items as you like from our store and you will pay no more than £5.75 for secure next day delivery (Monday - Friday only, excluding bank holidays)
International delivery times are estimated at 3-5 working days.

We now offer Free UK P&P on all items purchased from our store.   You can purchase as many items as you like and there will be no extra postage and packaging charges to pay.

For the majority of our items the Postage cost to the rest of Europe will be charged £1.00 per item, and only £1.49 worldwide.  On some of our larger items the postage costs outside the UK may vary due to the size and/or weight of the item (please check the 'Postage and Payments' tab within the ebay listing for further information)

All items are in our possession and are shipped directly from our warehouse in the UK. 

Please check our item page for various Delivery methods that we offer.

Our aim is to ensure that every customer is happy with their purchase, we therefore offer a 14 day money back guarantee. If for any reason you are unhappy with your purchase it can be returned to us for a refund (excluding original and return postage cost).  Goods must be returned in the same re-sellable condition they are received in and must including all packaging.

In the unlikely event that you receive an item which is faulty, please contact us via eBay for a replacement or full refund.
For additional peace of mind all products purchased from us carry a 90 day warranty which covers against manufacturing defects.

All returns must be authorised in advanced by contacting us via the eBay messaging system (please do not use an external email address as this will delay the process). Our staff will then reply as soon as possible with the relevant return details or advise how the issue can be best resolved.
When returning items please include your eBay User ID and the Item number so that the return can be identified by our staff and processed as quickly as possible.

After the item has been received and you are satisfied with our service we would be most grateful if you could leave positive feedback.  If there are any problems, please do not leave negative feedback and instead contact us via the ebay messaging system and we will do all we can to resolve it.

If you have any queries please contact us via the eBay messaging system. Please do not use external email address to contact us as this may delay the response time. Our dedicated staff will reply to your query as soon as possible.