It is one of the most used methods, it usually takes
3-4 working days to transfer money. The informations concerning bank details will be
provided via e-mail at the end of the transaction. Purchased items will be shipped
AFTER we have checked the deposit took place. In case of urgent need, we invite You
to select PayPal or Credit Card as payment method.
Please report in the payment description the order's number we previously provided via e-mail,
in order to accelerate the checking process.
Bank transfer in advance in favour of bank account belonging to:
Lady Love Gioielli by Pertegato S.r.l.
Banca popolare di Vicenza - Società cooperativa per azioni
Agenzia di Camisano Vicentino (VI)
IBAN: IT32 M057 2860 2300 4357 0172 009
SWIFT: BPVI IT 21 - 043
Payment description: Order's number and order's holder's name.
This payment method allows the deposit of the amount due through the most
common prepaid credit and debit cards. If You don't have a credit card, it is possible
to add money to Your Paypal account through bank transfer. The link to realize the
payment will be automatically found in the order's summary page. The payment is safe
and immediate; the fulfillment of the order will be immediate. Payment with Paypal
are allowed for the maximum amount of €999,00.
All international shipments will be effected by:
UPS express courier:
The delivery will take within 2-3 working days depending on the destination
The courier phones to arrange the delivery
Shipments are insured and traceable. Once the pack is shipped the code to tack it down will be communicated to the client
Possibility of increase of costs due to customs duties depending on which country the object is sent.
International certified mail:
Delivery would be within 6-20 days depending on the destination
Delivered directly to the addressee or to somebody in charge to take the delivery.
In case of absence of the addressee the certified mail could be picked up at the post office indicated in the notice of stored material.
Supervision of the shipment till national borders.
No increase of costs due to customs duties.
Delivery time:
- Europe: within 3 working days, Saturday and Holidays excluded
- Mediterranean basin: within 4-5 working days , Saturdays and holidays excluded
- North American countries: within 5-6 working days, Saturday and holidays excluded
- South American countries, Asia and Oceania: within 7-8 working days, Saturdays and holidays excluded
- African countries: within 8-9 working days, Saturdays and holidays excluded
TAXES AND CUSTOMS DUTIES
Objects delivered in a country outside EU could have a price increase due to taxes or custom duties at the moment they get into your country.
These taxes do not depend on Lady Love but on the custom of your country. Every tax or custom duties will be paid by the costumer.
In order to get more informations about taxes or custom duties please contact the local custom service or the UPS's
client service of your country.
The eventual tax is always on charge of the client and it's generally paid at the delivery or soon after it.
LAW AND JURISDICTION
This contact is regulated by the Italian law. The jurisdiction for any legal case initiated by the costumer will be the court of Vicenza.
In case of victory of an eventual legal case by the Pertegato Srl , the actor has to refund the company for every expense backed by it.
The client has the right of recession on this contract without any penalties or motivations within the 14 days after the receipt of the goods.
The client ha no right of recession if:
- The jewel had been wore and/or if there are signs of abrasions, usury, scratches even of minor damage;
- The tag of the jewel result altered, damaged or removed from the object;
- The jewel is not returned in his original package and/or without his guarantee certificate
In any case the client has no right of recession on any jewel custom made or clearly customized by engravings or special measures.
We think there are no unsolvable problems, so, in order to avoid unpleasant misunderstandings,
we invite You to contact us before releasing a negative feedback. Once your positive feedback will be received,
we will return it automatically through our sales manager.
FEEDBACK: At the end of the purchase, please release a 5 stars positive Feedback.
We remember You that according to the new Ebay rules the release of a 4 or less stars feedback is a big insufficiency
that can cause big risks and limitations for the seller.
FOR ANY INCONVENIENCE PLEASE CONTACT US BEFORE RELEASING A NEGATIVE FEEDBACK