Return&Refund.

-Refundor replacement request is available only the requests within 1 week after parcel received&returning the item as the same condition as received.

-Please contact us to request a return authorization.your name,auction number,andreason for return should be included in the email. All items returned must contail all original Packaging materials.

-Please reapack the item Carefully.Items returned will be tested and new replacement will be shipped to the buyer immediately when found defective.Inthe event that a suitable replacement is not available then a refund will be issued. Shpping,handling and insurance feeds are non refundable.

-If the item is found non-defective,the items will be sent back to the buyer at buyer's expense. Items returned without RMA number will be refused and returned to sender.Buyer is responsible for all return Postage and Shipping charges,Buyer is responsilber for additional shipping costs  for items that are returned refused and/or undeliverable.we do not accept any returns withoutanauthorization number on the box or label it is being returned in.

Feedback

-we depend on our eBay reputation and customer satisfaction to succed.Therefore.Your feedback and DSRs are extremely importantto us as better DSR scores affectour search placement on eBay.

-We would like to earn your good feedback and 5 star DSR rating .Your action will help us offer our milk and bread.If we have not given you reason enough for 5-star grades on each DSR then please let us know how we can earn your  5-star rating before submitting your scores!

--Any question/special request please contact us.ALL Question will be replied withing 24 Hours.

Our working time

-Hong kong time: Monday to Friday 9:00 am to 6:00 pm.

-We do not work holidays in HongKong.

-If you send email to us ,In our working hours will be resumed within 48 hours.

-If you are not satisfied with the product or service,please contact me and dont give us negative or 

natural feedback.We must give you a satisfactory solution.