We strive to post as fast as humanly possible, but sometimes we will only be able to post your item the next working day after receiving payment.

In most cases we will post royal mail 1st class for orders within the U.K or Royal mail airmail for orders outside of the U.K, unless otherwise stated. We strive to make you as happy as we can, and therefore if you wish to make other postal arrangements please contact us and we will see if we can oblige.

International customers please note:
Airmail usually takes 3 to 5 working days to arrive, but in extreme cases it can take up to 15 working days to arrive, particularly if customs decides to inspect the package.

We try to be as green and non-evil as possible, and as such we tend to use as much recycled materials in our packaging as possible. So you may receive your item in a previously used envelope or bubble wrap.

By default we do not include a sales receipt in the packaging.

If you would like brand new packaging and bubble wrap and a receipt, then please contact us upon ordering and I'm sure we could sort something out, and possibly plant a tree to make up for it.

With the goal of making our customers as happy as can be, we work very hard to post as fast as we can, communicate in the friendliest most helpful manner, and most importantly, offer the best gear at the most competitive prices.

If however you are not happy in any way with our service or your item, then please contact us before leaving average or even worse, negative feedback, and we will do everything we can to resolve any issues.

In keeping with making you as happy as can be, we will in turn leave nothing but the nicest, all-warm-n-fuzzy-inside feedback for you too.

If you are in any way unhappy with your purchase *gasp* then we will do all we can to make you happy.

Just return your item in its original packaging, in the condition we sent it to you in, and we will refund your money (less postage).