We have gained a huge amount of experience over the years selling on eBay and we guarantee every customer the very best shopping experience available. We believe that the highest standards in customer service and our unbeatable selection of products make us the number one choice in our field.

• We have native English, Spanish, German and French support staff who are available to assist you in your preferred language.
• All shipments are sent with reliable couriers and with a full tracking service so you can prepare for delivery. We will handle any issues you may encounter until your order is with you.
• Our listings are accurate and comprehensive – whilst some information may not be provided by manufacturers, we aim to inform you as fully as possible about the products we sell.

Please note: Due to our extremely competitive pricing, we are not authorized dealers of every brand we list. However, all items are provided with our own 2 year seller warranty and official manufacturer warranties or "manufacturer-seller" combination warranties may be offered on certain items where stated.

All of our products are 100% genuine, authentic and brand new.

If you have any questions or require any assistance at all, please contact us without hesitation.

Thank You! Au-Watchesport.

Our Return Policy allows you to return an item up to a maximum of 30 days from receipt for a full refund of the item price.

Any defect with your merchandise must be submitted to us within 3 days of receipt. After a period of 7 days from delivery, the warranty (included with the item unless stated otherwise in the listing) must be used to resolve any defect.

Please inspect all items thoroughly upon receipt.

As a seasonal gesture for our holiday customers - any order placed after October 1st will receive an extended returns period ending on January 30th. We can only allow returns if the item is in exactly the same condition as delivered and is returned with the original boxing and all manuals, booklets, etc...

Depending on the issue and availability, we may be able to offer a replacement or exchange item, credit or refund. All returns are processed at our US & UK logistics warehouses.

Return Procedure:

Message us via eBay before returning your item with the reason you wish to return your order and a full description of any issue. We will provide a return form, instructions, return address and if your return qualifies according to eBay's regulations, a pre-paid label to ship back the item.

Our warehouses process returns in approximately five to seven business days from arrival, however during extremely busy periods such as the holiday season, we hope for your understanding. If you have any concern about your refund, please contact us so we can look into it for you.

Any item that has been altered, worn, used, resized or intentionally damaged is not eligible for return. All returns must be sent with the original box, packaging and all items that were included originally.

Important: for "remorse returns" and similar, you will be refunded for the item cost only - shipping costs will be deducted from the total refund amount (15% of total to a maximum of $25 USD).

Refunds are processed by PayPal. PayPal refund the original payment method used to place the order in most cases.

We only accept PayPal payments at this time.

Other methods may be possible for certain higher priced items - you will be able to view any alternative payment options via the checkout page before placing your order.

International PayPal account holders may have the option to choose from other currencies.

Important note: According to insurance, eBay and PayPal's rules, we reserve the right to reject payments from unverified PayPal accounts or orders with restricted addresses.

We are proud to ship to our customers all around the world!

The "postage & payments" section in our listings will let you check shipping costs and estimated dispatch and shipping times to your address.

Note for International customers - responsibility for customs, local taxes and duty charges is solely with the buyer.

All orders must include a full shipping address and working telephone number – we cannot take any responsibility for issues such as delays or delivery problems due to inaccurate, incorrect or incomplete information. In keeping with eBay's rules, we cannot alter or change a shipping address once an order is placed. Please be sure that the correct shipping address is registered on your PayPal account before purchase. If you need to change your shipping address after you have placed your order, please contact us immediately - we will cancel your order so that you may easily place a new order with the correct address.

Due to courier restrictions in certain places, we are unable to ship to hotels (unless full time resident and at the discretion of our staff), military installations, hospitals and P.O Boxes.

All our orders are packed carefully, shipped insured and all customers will receive tracking information sent automatically when your order is dispatched.

Shipping time:

Please allow extra time for potential delays that may occur at your local customs/import or tax authority, depending on your location.

Please be advised that we may decide to ship your order from an alternative international warehouse if logistics factors deem it necessary. However, the stated shipping time estimates and the customs status of the shipment should not be impacted.

If there is any problem with your shipment or delivery, or if your item is damaged upon receipt, please contact us immediately – we will handle any issue as quickly as possible.