Payment
To pay for your goods, please use the eBay checkout, by pressing the 'Pay Now' button at the top of this page.
Payment can only be made by PayPal. To ensure your purchase is protected it will only be delivered to your registered PayPal address. Payment on 'Buy It Now' purchases must be made immediately. Once your payment has been received we will send you a confirmation email and your purchase will be supported by a VAT invoice. Our listed prices include VAT at the standard rate.
If the item needs to be shipped to an alternative address please update the address in PayPal prior to placing your order. We will only ship to your registered PayPal address. In the event that your order has already been placed, please contact our customer service team who will refund the order to allow you to update the address details in PayPal and resubmit your order.
Shipping
All orders are shipped using Royal Mail.
Returns
If you change your mind, or any of our products fall below the standard you would expect and you wish to return the item, you must notify us via the link in "my eBay" within 10 days of delivery. We are happy to refund or exchange the item providing it is returned unused, in its original packaging with all accessories.
Faulty Items
If your item develops a fault please notify us via my eBay.
If the fault has developed within 30 days of delivery we will offer a refund, including postage costs or a replacement product once the original product has been returned for assessment.
If a product is returned as faulty but not found to have a manufacturing fault or if a fault has developed as a result of misuse, no product or postage costs will be refunded.
Please note that it can take 3-5 days for any refund given to be shown in your PayPal account.
About Us
At Quailitas we are continually striving to bring you a better shopping experience.