Shipping:

You will save on Postage and packaging costs where possible, if you purchase multiple items from us.

Postage will be via Royal Mail Second Class (U.K.) and by Royal Mail Small Packet Airmail (International) by default unless you choose a different alternative. Shipping costs also include the packaging material used to send the item(s) as well as the cost of the stamp.

If you would like additional package materials such as strong cardboard boxes, We will add this cost to your P&P. Please let us know before purchasing the item(s).

International Bidders outside of the EU are welcome, please contact us first for postage and packaging costs.

Royal Mail only insure standard Domestic & Airmail (Small Packet) items for up to £20. If your item or combined items are worth more than £20, then we would automatically add the relevant insurance costs. Usually £1.10 for Domestic post & £5.30 for International Post.

We will dispatch your items within 3 working days of receipt of payment.

Returns:

Returns are accepted up to 14 days of you receiving the item(s).

Refunds will be issued once we have received the returned item(s) in the same condition it was sent.

All postage costs, including return postage, are paid by the buyer and are non-refundable. We may waive this under special circumstances, however this is solely at our discretion.

Lost/Damaged Items:

Items sent by standard post will not be considered to be lost by the Post Office / Courier until 15 working days after the due date (domestic) or 20 Working days after the due date (international) has elapsed. This time scale may be reduced if a 'Get it Fast' postal option has been selected, please contact us for details. After this time a claim will be filed with the Post Office / Courier and an investigation of the items whereabouts will be completed. At this stage your details will be passed onto the relevant company. Any refunds / compensation will be issued once the investigation has been completed.

If you have received an item(s) which appears to have been damaged in transit you should contact us immediately

If it is found at a later date that a claim was made fraudulently (Postal Fraud), an investigation will be carried out by the relevant authorities. If it is deemed that the claim was fraudulent, offenders can be charged with Postal fraud / theft and the appropriate action will be taken.

Thank you for looking, Paul & Paula